Cook Out Restaurants Employee Reviews

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Life draining
Manager (Former Employee) –  Myrtle Beach, SCJune 4, 2018
If you want quality of life, this place isn’t for you. When I started managers were hired in on salaries. When I left managers were starting at $12 per hour with the promise of salary after completion of training. Not true. I have seen many managers quit because of this. Upper management is a joke. They say open door policy, but will never return your calls. If you do or say anything they don’t like you can count the days until you are gone.
Pros
Vacation time
Cons
No breaks for management, all paperwork is hand written
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The WORST company
Manager (Former Employee) –  Fayetteville, NCMay 15, 2018
Before you consider this place of employment. Ask yourself. Why are they always hiring. They have been around since 1987 but the culture feels like it’s been around since the 70s. Read these other negative reviews from HUNDREDS of people. Even the good ones say the pay and free food are only thing that’s good. Poor management. Poor training program. And this policy book is a book of ways they will fire you... when they choose.
Pros
None
Cons
Everything else
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Hamburgers
Cleveland (Former Employee) –  TennesseeMay 11, 2018
This place doesn’t want a grown man or grown woman in managing positions they want kids with sagged pants young kids to try and do this job I have applied to this position two different times with more than enough qualified resume and never called once went to see a couple of times to see who got hired and it was scrappy sagging pans kids good luck for any one that applies
Pros
Managers
Cons
Managers
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A okay place to work
Dishwasher/Cashier (Former Employee) –  Bennettsville, SCApril 8, 2018
I typical work day at cookout in Bennettsville South Carolina went by fast. I learn how to work at a fast pace dealing with fast food. The only reason i left this job was for better pay and longer work hours.
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a working culture that is specifically about the customer in many ways
Assistant General Manager/Acting General Manager (Former Employee) –  Thomasville, NC 27360March 20, 2018
In the Cook OUt culture, all associates are to treat customers with serving them the highest quality of food in the least amount of time in a professional well run way in overall being the best in the Quick Service Restaurant business.
A typical day at Cook out is very challenging with obstacles that must be met with serving your customer expeditedly.
I have learned a great deal of management with exercising the harmony as key to having a successful day at Cook Out.
Workplace culture is clean, professional, and swiftly quick with helping to initiate the best always to the customer.
The hardest part of the job is wanting to secure that being relieved successfully in the time needed to fulfill requirements and oncoming manager's role of their shift planning
The most enjoyable part of the job is building great relations with your team(s).
Pros
Hot food and discounts for workers
Cons
no breaks as a manager
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Fast paced and can be fun
Manager (Former Employee) –  Tri-Cities, TNMarch 15, 2018
Very fast paced with hard working management and crew and can be very fun to work at win everything is running smoothly. They know how to make money and defiantly give it back.
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Opportunity for advancement
District Manager (Current Employee) –  NCMarch 10, 2018
The biggest reason people don't like this job is the fact that you get out of Cookout what you put in.

If you come to work intending on making stupid decisions, you won't have a good day.

If you come to work intending on cruising through the day, just looking to run a shift and go home, your paycheck reflects that.

This company rewards performance pure and simple.

A high-performing store or manager receive bonuses based off how successful the store runs. If you are making profit, you make a profit share bonus. If you can't control your numbers, you don't make the bonus. If you aren't up in sales, same.

If you come in trying to learn something new each day setting the next manager and shift up for success, looking for ways to improve yourself and your store, then you will go far.

If you plan out your day, accomplishing all tasks before you are scheduled to leave for the day, you go home at the exact time your schedule states. If not, you stay till the job is done. Time management and delegating tasks are the difference between a 70-hour week or a 55-hour week and being able to see your family more.
Pros
Pay, paid vacation, challenging
Cons
Work-life balance (If you don't manage time well)
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needs better manager
Cashier (Former Employee) –  Hickory, NCMarch 2, 2018
management was poor, staff was overworked. staffing schedules where so mixed up, not proper complaint systems. very unprofessional work environment. terrible will never go back.
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Good if you wanna make a big paycheck while selling your soul.
General Manager (Former Employee) –  Middle TennesseeFebruary 23, 2018
Upper management is a joke, systems and policies haven’t been updated since 95. Hours of hand written paper work, no computers. Unreliable admistration and maintenance. Every part of the Cookout business is over worked and unable to perform their jobs to the level required with the time and resources allocated. If you manage to get your store staffed with employees and managers they will pillage it to fix every other store in the region that isn’t. Lack of consistency about what the company values and focus is: over all, I made 100k a year as general manager but I was glad to walk away and make half as much at a company that uses logic. For example, they had employees being hiring and trained at my store to prepare for a grand opening, then as soon as the other store employees started working they freaked out about labor, demanding we run below company standard or else. Keep in mind I wasn’t writing their schedule and I had nothing to do with the interviewing or hiring process. You will work long shifts, as a gm you will almost always have close off opens, 14 hour shift ending at seven am on your day off, and returning to work at seven am the very next day. Hr will feed you loads of false promises upon the hiring process then immediate flip the script once you start.
Overall, great pay, shady bosses, poor company culture, no time for living, and living with constant threats of your job security’s for any reason they choose (its listed in the policy book a gm can be fired if a door threshold is dirty during an owner inspection..: ) don’t waste your time unless you are single,
  more... don’t care about seeing friends, and have short term goals that will get you away from this company.  less
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fast
Team Member 7.25 (Former Employee) –  Greensboro, NCFebruary 11, 2018
This job requires you to remember each and every item in order and count change back in your head. the pay is every week and you make enough hours that you don't really notice if taxes were taken, 7.25 is not enough for what is required
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you will be tired
Cook/Cashier (Current Employee) –  Charlotte, NCFebruary 5, 2018
this job is a very fast working job u dont really have any time to sit on your but because alot of people come to this place and it can get really backed up
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Life draining place to work
GENERAL/ DISTRICT MANAGER (Former Employee) –  Shelby, NCJanuary 28, 2018
If you want to never get a full day off of work or enjoy getting called into work on your day off, become a Cook Out general or district manager. Restaurant is open way too late and they continuously come up with new ways to make your job slightly more difficult.
Pros
Excellent income opportunity
Cons
No breaks. Terrible infrastructure. Extremely high turnover.
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Hard work
Manager (Former Employee) –  Richmond, VAJanuary 12, 2018
I was a manager will cook out for only four months . Those people worked me to the bone more than 12 hours shifts you were mandatory to work more than 55 hours a week . They allowed the crew members to be disrespectful be on their phone come to work either drunk or stimulated on drugs . They don't care about you your health and your sanity all they want is for you to go in there do your job and clock out. I would never ever recommend this job to anyone nor would I ever eat their food again !
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Management higher ups
Management Trainee (Former Employee) –  Auburn, ALJanuary 6, 2018
They are liars ,manipulators and dont have a shred of common decency,take advantage of people, dont return calls or emails.the hireing recruiter is as incredibly arrogant
Pros
none
Cons
everything
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Cook Out
Team Member/Cashier (Former Employee) –  Johnson City, TNJanuary 6, 2018
I learned how to work in a fast paced restaurant. I worked the cashier, the drive thru, milkshakes, & the lobby. I learned about great customer service. I think the hardest part of the job to me was honestly the drive thru. The most enjoyable part to me was the customers. Management was good. The workplace culture was great.
Pros
Great Food, Great Customer Service
Cons
A little bit stressful, Fast paced
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Competitive work place
Cook/Trainer (Former Employee) –  Clarksville, TNDecember 10, 2017
Working here advancement can be obtained fairly quickly. It is competitive, & not for shamers. It is open almost all year long, so customers keep the business constantly moving.
Pros
Raises
Cons
Competitive
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Horrible company. Dont work here if you have kids or any goals that dont involve cookout.
Manager (Former Employee) –  GeorgiaNovember 20, 2017
Dont work here unless you like 65 hour work weeks for pennies. You're expected to bust butt as a manager 12 hours a day minimum. With the constant threat of being fired for not meeting company goals whether you can control it or not
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Worst Company to work for.
General Manager (Former Employee) –  Gloucester, VAOctober 10, 2017
One of the worst companies to work for. Horrible upper management and degrades employees and management. No work life balance, no time off, and turnover rate is the highest I have ever seen for this company
Pros
Management unlimited meals
Cons
Upper management, no work life balance and no time off
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Just annoying, no life
MIT (Manager in Training) (Former Employee) –  Fort Oglethorpe, GAOctober 7, 2017
If you don't get an order out in under a minute you will get yelled at and threatened to be fired, no matter how big the order is or if the customer is taking their time to leave. The hours are long with barely a break, you will not be able to have a life outside of this place. The policy and procedure book seemed like it was written in the 1950s, the rules are ridiculously strict, if you breath the wrong way you will be fired. The managers are more concerned with ticket time than employees and how a restaurant should be ran correctly.
Pros
Pay is decent
Cons
Just annoying and miserable place to work
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Great Start
General Manager (Former Employee) –  Thomasville, NCSeptember 29, 2017
Cook Out is a great start for some. opportunity and growth is there but not fair. Enjoyed working there at start. Changed along the way and I don't agree with certain changes.
Pros
Pay is pretty good
Cons
no breaks, work very hard than some but still compentsate you the same.
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Overall rating

3.2
Based on 63 reviews
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2.6Work/Life Balance
3.3Compensation/Benefits
3.1Job Security/Advancement
3.0Management
3.0Culture