The Eldridge location has some serious issues. Theres a big difference between leaders and managers. Good employees don't leave good companies they leave bad managers. No professional development, zero training other than off the cuff showing a few things in the beginning no training plan just randomly throwing another employee in a room to train us. Then throw you to the wolves. Ask valid questions and belitted or or they are very short and condescending. Always pointed to the other direction on a question noone has answers for. I've worked for good leaders and you just dont treat people like their doing in Eldridge. Work life balance is non existsnt. From the top to office managers for each team have no people skills. All under 30 years old treating older employees with degrees and years of experience like trash. Communication another issue. Get different answers from different people nothing standardized. No SOP. No guidance whatsoever. Part of leading is developing and training employees properly not cutting them off at the knees. So they provide a meal once in a while. Thats not gonna motivate good employees to stay. Treating us as humans not like incompetent low lifes.
Management should be in unison with each other when giving direction. One manager comes to tell you one thing and you do it then another manager comes and changes everything. No one likes to be treated like a yo-yo. They need to follow there on rules
Offer more advancement opportunities
Management needs to treat employees with dignity and respect and show appreciation for work well done. Also verify management is qualified to perform job and they have at least a high school diploma not just take their word.
Don't allow management (supervisors ect.) to talk to staff with a disgraceful tone... their working with people not inmates.
Hire more employees very heavy phone call volume
Answered - Customer Service Representative (Current Employee) - Brookhaven, NY
They did there best as a company when the lay offs came, we got great packages, and if you brought stock in the company you had a great nest egg, I have no ill wills about this company wish I was still in California working at Copart Auto Auctions
Answered - MIS Customer Support Representative (Former Employee) - Fairfield, CA
Take care of heir Employees/family at work, Pay them a reasonable wage they can survive, for all that stress and hard work! main reason: listen to what employees have to say/opinions, what they think would make it a better Copart Yard!
Answered - Yard Agent, Veh Preper,veh receiver (Former Employee) - San diego ca
Get rid of the new GM in Brighton CO and give us a day off once in a while.
Get rid of the old management and hire new management that has experience on communication
Answered - Loader Operator (Current Employee) - Houston, TX