Copart, Inc Employee Reviews

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Work Day at Copart
Title Clerk/Customer Service Representative (Former Employee) –  Alorton, ILFebruary 18, 2019
*helped customers at the counter
*received payments
*answered calls and made calls
*faxed, emailed, copied documentation

The management was not very coordinated.
Pros
The pay was great
Cons
Expensive healthcare
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5.0
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Copart
Dispatcher/Customer Service (Former Employee) –  Brewerton, NYFebruary 13, 2019
I have learned alot at copart
I work with drivers- fixed the problems they create in a timely manner
The people i work with are more than fair and amazing group
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Unprofessional, unorganized
yard agent (Former Employee) –  Brighton, COFebruary 11, 2019
Copart was extremely unorganized, they treated their employees horrible, and very unprofessional. Unlawful termination was also a major issue! Altogether just a very unprofessional company.
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Poor managment
Customer Service Rep (Former Employee) –  Sacramento, CAFebruary 4, 2019
Management is a joke here they treat you with disrespect no integrity but yet that is one of their "core values" was fired because I was had a very hostile coworker threaten me yet when I made a report I was fired had nothing to do with my work performance because that was wonderful
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Avoid this place
CSR - Customer Service Representative (Former Employee) –  Eldridge, IAFebruary 2, 2019
Management worst I've ever encountered. Talk down to you, belittle you, horrible people skills. I can't understand how some of the supervisors and managers got to where they are. Think their job security is to treat those with potental and true experience badly because they feel threatened. A lot of hard working people, that makes me stay. Thats it! Pay subpar and defintely better options out there. Definitely not a career unless you don't care much about family and just want a job to pay the bills. It's very hostile and they do not care how hard you work. It's all about the buddy system.
Pros
Free food once in a while
Cons
Pay is low, no time off, rude management
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3.0
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Great environment, group oriented, lounge, hard working employees
Customer Service Rep (Former Employee) –  Brooklyn, NYJanuary 31, 2019
I really enjoyed working there. The manager is awesome and very understanding. A great instructer. Employees are very friendly and helpful to each other.
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buddy system no matterb of Qualifcations
Loader Operator (Former Employee) –  New Braunfels, TXJanuary 28, 2019
Report a problem , then "YOU " become the problem !! Then Fired for anything !!!!
Honesty is our policy ????…… Than fire you for being honest !!!
they are all ways hiring ????

wonder why ???

Longest employed was 2 years ?????
Pros
monday - friday
Cons
do not respect ther outside workers !!!!
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Dog eat dog, too many old bittes trying to be mean girls.
Customer Service Representative (Former Employee) –  Greer, SCJanuary 27, 2019
Would not work there. Older ladies acting like mean girls, no organization. Office manger tried to micromanage everything you did. They could not keep yard help due to low pay.
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5.0
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Productive Work Place but Fun
Customer Service Representative (Former Employee) –  Austell, GAJanuary 24, 2019
Working at Copart was honestly a blast. I was able to met so many different people and customers from so many places around the world, everyone loves cars. The days are very busy and this makes it go by pretty quickly. You are always doing something. Management was great and gives room for you to do you work with out always looking over your shoulder. It is very stressful, but I did enjoy it.
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3.0
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Un fair management
Heavy Equipment Operator (Former Employee) –  Orlando, FLJanuary 24, 2019
Favortism was out of control if you were a yes man they swayed in your direction.People stole time from the company and when management was told about it nothing was done that is one of several reasons Ileft.
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4.0
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Good company, great benefits, quick promotion for management
ASSISTANT GENERAL MANAGER (Former Employee) –  Dallas, TX and Indianapolis, INJanuary 21, 2019
This is a good company, very accessible upper management. The work is definitely not glamorous and can feel repetitive. High stress but steady, set hours is always nice. Not much opportunity for overtime for hourly employees. Biggest complaint is that, despite being a very large and very successful company, virtually no one outside of the industry has heard of them which makes the resume entry largely useless. That and job title tend not to reflect just how vital and involved the role really is.
Pros
benefits, steady hours, good management, quick promotion
Cons
tedious repetetive work, promotions above management usually require relocation, sites tend to be in less than desirable areas
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stressful
Dispatcher (Former Employee) –  Eldridge, IAJanuary 18, 2019
poor training and high expectations for untrained person Management was poor and was replaced a lot, lack of clear communication.Work relationships between departments was poor as well.
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3.0
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Working there
CSR - Customer Service Representative (Former Employee) –  Oklahoma City, OKJanuary 17, 2019
Good environment to work in,they were very social and nice people to work for, very busy place you would never be bored its always work to do.Great customer service.
Pros
N/a
Cons
N/a
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4.0
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busy
OFFICE MANAGER (Current Employee) –  New York, NYJanuary 14, 2019
fast paced always busy which makes the day go by quickly. Huge negative is there is minor room for growth after you have been employed there after so long.
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This place is a joke
Customer Service Representative (Former Employee) –  Portland, ORJanuary 10, 2019
Working as a CSR here is not worth 15hr, The office setting might as well be a high school cafeteria. If you enjoy working with a diverse group of used car dealers this is the place for you. If you like working with a bunch of children for managers this place is for you. If you are desperate for a job, apply to work as an inventory specialist so you don't have to deal with the managers. The work-load is dispersed unevenly through the small office setting. Turn around in the office I imagine is high since there is a lack of respect between managers and normal employees. Don't waste your time with this company, unless you want to become a GM, or work in the yard.
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5.0
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An amazing company to work for!!!
Customer Service Representative (Former Employee) –  Oklahoma City, OKJanuary 7, 2019
I LOVE that company!!! It is VERY fast-paced and there is ALWAYS something to do. That makes the day go by faster. And you are always learning something new allowing for advancements in other departments. They also have locations in other states if you wanted to transfer and relocate. It's SERIOUSLY an awesome company to work for!!!
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Discriminatory Practices & Full of Unqualified Management
Title Clerk (Former Employee) –  Des Moines, IAJanuary 3, 2019
Middle management has no accountability because Upper management is off site, in other states, and rarely if ever stops to visit. The company is rife with favoritism. Currently 2 of 14 team members are in the middle of filing Civil Rights Complaints for discrimination against their race and disability. Certain favored people get to come and go as they please, break rules, and even log in and out off site, and are never penalized. Others are written up and/or terminated for one grievance. There are poorly communicated expectations that change daily or that apply to certain individuals but not others. Managers gossip to their direct reports about other team members, then expect team members not to share what was told to them. Some managers have such a lack of intelligence and education it's embarrassing to listen to them speak when they can't pronounce certain words correctly, or write emails with errors. The pay is $15 and you are given one single annual review per year that usually results in only a .25-.30 increase if you're lucky. You have to work several weeks to accrue half a day paid time off. All the money is kept up at the top of the corporate pyramid where the stakeholders and bigwigs are multi millionaires and even billionaires because they keep the overhead drastically low. It's impossible to afford the expensive benefits when you're making $15 an hour. There is a salary ceiling where some individuals who've worked for the company 15 years are "maxed out" making $18 and who literally can't get any further wage increases. The unethical management practices trickle  more... down to the employees and overall the work environment is hostile, toxic, and extremely unhealthy. I went up the ladder to complain about sexual harassment and wage discrimination and the VP and HR did everything possible to diminish my issues, did nothing to correct the situation, and in fact, I believe swept my issues under the rug purposely as retaliation, hoping I'd leave. I did. I've heard there are Copart locations with GREAT managers but I was not at one of these locations. All in all, low wages, expensive benefits, difficult to earn pto, and discriminatory practices.  less
Pros
Had good relationships with co-workers
Cons
See above
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4.0
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Great place to work
QA Engineer (Current Employee) –  Dallas, TX 75254January 3, 2019
The company has a great culture, helps the community and hires good “salt of the earth” people. Paycor has had a lot of growth which in some aspects has been a great thing but in others it brings on challenges.
Pros
Full time/great place to work
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3.0
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Poor management..... the worst
Former Supervisor (Former Employee) –  Brookhaven, NYJanuary 3, 2019
Management seem to only care about” the exemption then the rule” they do anything to benefit them and not the team. Poor vocabulary, poor ways of handleling issues. Assuming the worst from people then actually finding out or resolving issues with facts. They have preferences. They do everything out of policy, but once you make a mistake the policy is to be used against you. Not understanding to anyone but themselves. Company will not do anything to change management unless really necessary. Management belittles employees. Poor training and then yells at you when you make mistakes.
Pros
Co-workers and sun contractors
Cons
Management overall
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3.0
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Wow
Dispatcher (Former Employee) –  Hurricane, WVJanuary 2, 2019
Job is very stressful and busy. Meetings always end with "teamwork makes the dreamwork" but when you ask for help, you don't get it. Management and supervisors may say they want what is best but will sit back, gossiping, while watching you fail. They have fired many good workers just to hire friends.
Pros
Company is great to work for
Cons
Management/supervisors want you to fail
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Overall rating

3.0
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