Not the Place to be if you're in Outsourcing
Senior Associate, Operations Services Lead (Current Employee) – Irving, TX – September 16, 2018
This company overworks, underpays, and undervalues their employees. The benefits are expensive and abysmal. The 401K planning is not that great. While training classes are offered, it's difficult to have your leadership approve the classes; if it doesn't directly help your position at that moment, it's not pushed to attend. There is no work/life balance. If you excel at what you do, you aren't applauded or thanked.
Mediocrity is always rewarded within this company. The morale is awful. Working remotely is not an option; flexible work hours are not an option. Leadership is awful. When you're leader's leader doesn't know your job, you're expected to defend your job.
They send more work offshore on a monthly basis than necessary. This is a group of people that don't know what they're doing. Concerns are brushed off or even ignored.
Healthcare, poor management, poor pay