Its a great challenge because we are always busy. Shift managers don't communicate with each other.
Cashier/Server (Former Employee) – Santa Ana, CA – July 26, 2018
There were too many shift managers delegating orders to employees at the same time during a shift which created chaos amongst us. It seemed like we were all doing the wrong thing at the same time because the shift managers never communicated with each other. This was so stressful. It was great when our regular customers would come in because they usually ordered the same food every time they came in. A normal day started with creating the displays of freshly baked goods in the display cases, balancing register till, and stocking work area with everything I would need for the morning shift. As a cashier we are required to know all menu items and how they are served. We also are servers, bussers, baristsas, and packagers. When there is no line, we package cookies, cakes, and other pastries. We also mix smoothie bases, weigh pasta portions, and replenish the condiment station. Closing procedures include balancing till, packaging any unsold cookies and pastries; sweeping and mopping work area and dining room; washing dishes; and assisting kitchen and backroom employees in their closing procedures.
Discount on food and drinks. Day flies by because we are always busy
No communication between shift managers