Cortland Employee Review

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Great company to work for.
ASSISTANT COMMUNITY DIRECTOR (Former Employee) –  Norcross, GAApril 8, 2019
Overall it is a great company to work for. They provide you with all the training you need so you can be successful in your career. Everyone is very helpful and encouraging.
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Official response from Cortland
April 12, 2019

Hi, there! We love hearing that your associate experience was nothing less than our Cortland best. You really hit the nail on the head – we are truly invested in our associates’ professional and personal development. We hope your experience at Cortland has served as a launch pad for your continued growth, and we wish you all the best with your future endeavors. Remember, once a Cortlandian, always a Cortlandian! - Ashley Gordo, VP of Talent Acquisition

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Supportive and well paid for the job
Community Manager (Current Employee) –  Birmingham, ALApril 12, 2019
It’s nice to work for a company that sets you up for success without micromanaging you to death. Cortland is so proactive in their hiring process that they make the best hiring decisions upfront so there is less turnover. During new projects they understand the support that is needed and work to ensure you are properly staffed with the right tools. The culture is amazing and they really go the distance to provide a work/life balance all while creating a fun and friendly work environment. Most everyone at the CSC has worked on site and understands how challenging it can be to work where people live. They encourage, inspire and back their their employees up. Their commitment to excellence directly relates to your success as an employee and they understand this is how properties achieve their goals. Cortland Partners are all about the people;, residents ,employees and ownership and that is why they are among the best Management companies in the country.
Pros
Great pay, benefits, support, hiring great talent
Cons
Hiring process is a little long but proactively for the best
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Official response from Cortland
April 22, 2019

Hello, Cortlandian! We’re beyond thrilled to hear that your associate experience has exceeded your expectations, and we’re so glad you’re a part of the Cortland family. You’re right – there are challenging moments, but as you mentioned, your peers and management are there to support you every step of the way. We’re all working together to revolutionize the multifamily industry, and we couldn’t do it without motivated, high-performing associates like you. Keep up the great work! #LoveWhatYouDoAndLetItShow – Jonathan Tucker, EVP of Operations and Facilities

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Company seems heartless
Property Manager (Former Employee) –  Orlando, FLMarch 24, 2019
After I received the job to manage a property in Florida I relocated from Tennessee. I was told that training would consist of 2 weeks of training from 2 managers within the company. Training was not really training it consisted of me sitting around watching the managers work which is great but I'm not that type of learner. I am more of a hands-on type of person. This translated to them that I was not interested in the position because I just sat there. (I'm still not really sure what else they wanted). After a week of training I was told that the property that they originally hired me for was 95% Spanish speaking and I'm not bilingual so they switched my property to a property that was over 30 miles away. If you live in Central Florida you know that 30 miles can turn into a 2-hour commute easily on I4. Because of this I had to essentially relocate again, so I had to beg my rental company to accommodate my move to a different house in their portfolio closer to the property that I was reassigned to. After getting to my assigned property and training (sitting) with the current manager for 1 day I was told that "this isn't going to work out because we don't feel like you are a good fit for this company." How can you tell within 2 weeks if someone is a good fit for the company and I wasn't even given a chance to actually WORK for the company? I was left high and dry after relocating for this company with my 5-year-old son. I was left unemployed for the first time in my adult life with a 5-year-old. The guy that let me go said 'oh you'll find something else. Overall heartless, shady  more... behavior from the Regional Manager or whatever his title was. I would never work for, recommend, or even live on a Cortland Property after my experience.

Something else that the Manager said that stuck with me...he said here at Cortland we hire quickly and we fire even quicker. To me this translates to you have to be perfect in order to work there or to have job security, and this didn't sit well with me. I guess if you need a job you need a job but do proceed with caution, and have a back up plan.
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Official response from Cortland
April 5, 2019

Hello, there. While we wish that your experience with us had been better, we’d like to take the opportunity to set the record straight. Being a Community Manager for a Cortland community is no small task – you are responsible for the happiness, safety, and experience for hundreds of residents. As such, we have suitably high training standards in place for that position. The training we provide involves shadowing current Community Managers, and while this training might not have been as hands-on as you may have liked, it is still more involved than just sitting around as you claimed to do. Both Community Managers who trained you observed you not paying attention or taking notes on what you were supposed to learn. We understand your frustration at not being able to leap into the role immediately – and hope that you understand that we sought to teach you the responsibilities and tasks of your new position to better set you up for success. If you’d like to discuss the matter further, we encourage you to reach out to talentresources@cortland.com. – Jonathan Denton, Director of Operations

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Overall rating

3.3
Based on 123 reviews
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3.1Work/Life Balance
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3.1Personal Development

3.6Career Opportunities

2.8Family Support

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