Comment – August 19, 2018
Hello, thank you for taking the time to share your experience!
Comment – July 13, 2018
Ouch, that was not a fun review to read. I’m sorry things didn’t work out for you at Cortland and that you feel like some of our latest changes haven’t lived up to your expectations. Our retention , resident satisfaction, and overall business metrics have shown us otherwise – we are seeing an upward trend in Ohio. I would love to personally address your concerns and am available at firstname.lastname@example.org or you can call our 24/7 hotline at 1.800.461.9330. In the meantime, I am personally assessing the situation in Ohio to ensure that both our residents and associates are getting the same great Cortland experience across the board
Comment – May 20, 2018
Hey, there. Your review is very concerning. Upon reading it, I’m alarmed that you have concerns that should be addressed through the proper channels. We take all of the allegations you mentioned seriously. Not knowing who you are or where you’re working, it’s hard to address your concerns. If you’d like to remain anonymous, please call Convercent, our 24/7 anonymous hotline, at 1.800.461.9330 to express your concerns so we can properly address them. You can also take advantage of our open-door policy by reaching out to me, Priscila Mattingly at email@example.com.