I’d invest in attracting more qualified talent and then streamline the process for getting rid of the ones who don’t work or are incapable of doing the job.
Offer competitive benefits to attract employees with proven claims experience. High turnover, incorrect adjusting and costly mistakes have to cost more than the savings made on the front end. That doesn’t even include the talent that passes on offers after learning of the lack of benefits.
Have less management especially those who contribute nothing.
Hire employees who are ACTUALLY qualified for the position. As well as change out management
Replace the current manager or case management and hire someone that is supportive of case mangers.
Goals are often unrealistic.
I would not change anything
Answered - MedCheck Analyst (Former Employee) - Montgomery, AL
I'd fire all existent management and hire only proven experiemved managers. Then have a real training guideline giving all employees the tools to exceed.
Communicate with my employees, make sure they have what they needed, be transparent.
Make sure that you hire mature ladies with a code of ethics....
Answered - Administrative Assistant (Former Employee) - Pittsburgh, PA
Review all management positions for proper job knowledge.
Answered - Analyst (Former Employee) - Fort Worth, TX