CoStar Group Employee Reviews

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3.0
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You will be paid, but you will (eventually) be miserable
Former Employee (Former Employee) –  Columbia, MDDecember 5, 2018
At first you will probably think you're at a good job because you're being compensated well. The hourly rate and your benefits are great.

When you're new you will be insulated from hearing anything negative about the job or company morale. Once you integrate with some of the more tenured employees, you become 'woke' to the reality: nearly everyone is miserable.

Sorting a spreadsheet column dictates more than 90% of how management views your contributions.

The office climate is highly-political. There are cliques that do just as much, or more to control your career path as your work ethic.

If you're fresh out of college and want to get your professional life started, go for it. You will be well-compensated beyond most other opportunities you'll have. Most recent graduates use the company as a resume building springboard long-enough to go somewhere else.
Pros
Social events, great benefits, learn about real estate
Cons
Management can be demoralizing, workplace morale is toxic
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4.0
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Good company, inexplicable upper-management decisions
Lead UX Designer (Current Employee) –  San Luis Obispo, CADecember 12, 2018
I've enjoyed working for CoStar. There's a good work/life balance and challenging, interesting projects. The decisions of upper management to close or move offices feel capricious and self-defeating at times, but employees are treated fairly and compensation is competitive with the market.
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2.0
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Good, Bad & Ugly
Director (Current Employee) –  Sacramento, CAOctober 12, 2018
Great benefits & compensation, excellent products. Multiple systems not talking to each other, slow response times to critical issues. Unbalanced territories with unreasonable goals. Very little collaboration from departments and managers. Super-high turn over in certain markets. High-stress, management by threats coming from the highest levels. No-one seems happy there-can see it in their faces. The products favor territories with a lot of development and lower occupancy levels in apartments. CEO is engaging, and brilliant, but also explosive-making those around him to not speak up or challenge ideas=no collaboration.
Pros
great benefits, amazing offices, swag, great products/marketing
Cons
high stress, unachievable goals, very high turn-over, complicated processes, micromanagement
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2.0
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Devaluing and now down right humiliating
Research photographer (Current Employee) –  Washington, DCJanuary 6, 2019
Field Research is being relentlessly monitored by tracking and video surveillance, they do not improve quality, but conversely add more pressure to an already untenable work environment. This is a simple job made as uncomfortable as possible.

Input has not ever been held in high regard. Often a reprimand is given out to those who may want to have some say in making their lives more comfortable all the while toiling away in the little work space the company Prius provides. Management is clueless about the diverse markets...walking or riding a bike is not a choice for photographers in smaller markets.

Unfortunately, the environment that Costar has created between the in-house research and field research team is one of competition instead of collaboration.

Move along………there is nothing to see here but a dead end job of misery, bad health and metric’s that are non productive and moronic.

Almost forgot to mention that all of field research is punished for the misconduct of 1 individual employee. This is poor hiring practices and should be dealt with on a management level.
Pros
Benefits
Cons
Everything else
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4.0
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Competitive Company
Regional Director (Former Employee) –  Atlanta, GAJanuary 7, 2019
Costar is a competitive company. That competition includes competing for business in the marketplace as well as internal competition. Costar is a fast paced organization. Product improvements and changes come at a rapid pace. Being comfortable with change is of paramount importance.
Pros
Great Physical Facilities, strong compensation
Cons
Channel Conflict
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2.0
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busy company with job security and good benefits
Research Photographer II (Former Employee) –  Chicago, ILOctober 10, 2018
Fast growing company, with ever changing conditions. Interesting job with good amount of travel. Overall, good working environment however the frequent changes in management were quite disruptive.
Pros
great benefits
Cons
high turn around in management
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3.0
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State of Flux
Research Associate (Current Employee) –  Washington, DCJune 11, 2018
Working for any company, especially an information company change is inevitable. Unfortunately with CoStar change happens far too often, and the expectations and metrics take far too long to catch up with the goals. With a "yes man" corporate culture, change is always implemented and never questioned or given constructive feedback before implementation. This causes headaches, angst, and is constantly happening without any transparency. While the company provides great benefits, a comfortable working environment, it lacks communication with its own employees, and pushes back against any criticism.
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5.0
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SDLC is a well oiled machine
Senior .Net Full-Stack Engineer (Former Employee) –  Irvine, CAAugust 28, 2018
Costar has great practices in agile strategies for their SDLC. A fair amount of freedom to learn, test and hone skills are available so long as long as you've met your deliverables. The culture is great with transparency being a key component. If however, you get a manager that is set in his ways then your job difficulty increases exponentially.
Pros
Great benefits package
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4.0
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Good place to start your career
Account Executive (Former Employee) –  Washington, DCOctober 30, 2018
CoStar was a great place for me to work starting out in my 20's. Good compensation for entry level sales, but advancement opportunities are severely limited.
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4.0
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Very Competitive
Account Executive inside sales-Apartments.com (Current Employee) –  Washington, DCAugust 27, 2018
Be prepared to come in everyday and grind it out on a daily basis. Must make about 80 calls a day and selling is purely over the phone. Cold calling may be one of the hardest forms of selling but once it's mastered then the earning potential is there
Pros
free lunch, Good benefits
Cons
lack of leadership by management
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3.0
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Average Place to work
Research Associate (Former Employee) –  Richmond, VAApril 29, 2018
There's a lot of mixed feelings that come with working at CoStar. The work environment is great, I've enjoyed the people that I've worked with. However, the performance metric is not always realistic nor "fair". You could have someone that has 300 companies vs someone that has 50 companies and they are measured on the same performance scale (interview pace, call update frequency percentage, etc). If you have a smaller portfolio, you go through anxiety every day with how you are going to accomplish your metrics. So a lot of times the end results are not always a direct correlation of your efforts/skill which can be frustrating for competitive people.

The company itself does have some levels of disorganization when it comes to communication. Things get changed around at the last minute.

Pay and benefits were great. It is not something that is easy to come by.
Pros
Benefits, Great Pay, A lot of PTO
Cons
Difficult metrics
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3.0
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Working For Costar Group!
Senior community Researcher/ On The Job Trainer (Current Employee) –  Buckhead, GAMay 11, 2018
Working with Costar Group was great at first, I could not believe that there was free food. The atmosphere was awesome and I could not wait to get to work; that was a couple of years ago. I have seen a lot of people leave and a lot of people get fired. Pay is not the same and some way some how upper management are always looking for new ways to cut bonuses. Everyday there is a different job to do besides the job that issuppose tobe done. Anyways, I want to bash this company because I feel I have learned more about corprate and have obtained some skills under my belt.
Pros
Free Food.
Cons
Upper management needs help.
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2.0
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Good college or transitional job but not for someone who wants to advance and grow within a company.
Community Caller (Former Employee) –  Atlanta, GAJanuary 9, 2018
A managers team is only as good as their manager. Management, lack of skilled managers will be the indefinite hinderance of the apartments.com Terminus call center department. As stated before, it’s only good for college students or a transition job but it’s not ideal for long term. ESPECIALLY if you have a college degree. But apparently, the other office (Phipps) is where the respect, career growth and college educated flourish. So if interested, I’d advise to make sure you’re in Phipps NOT Terminus. Terminus is unanimously known as the “hood” between the two offices. The culture is poor and it starts with management.
Pros
Benefits
Cons
Management, Career Advamcement
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3.0
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it's a typical call center
TENANT SURVEYOR (Current Employee) –  Richmond, VAMay 21, 2018
It's a good place to start if you want to have a career in commercial real estate. You'll be able to learn all about markets and other real estate stuff. It is a call center though, if you can't handle calling people back to back, then it's not for you. It's also a large corporation, so it is a high rate for people not sticking with the job.
Pros
Great benefits, company parties, cafeteria, gym, good people
Cons
high volume of outbound calls, frequent corporate changes
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1.0
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The front line is treated horribly
Photographer (Former Employee) –  USAMarch 6, 2018
Photographers are treated so badly. The management is so big brother that we are now forced to sit in our cars ALL DAY. That's like taking an 8 hour flight every day. What the? That's not healthy or showing any respect to the photographers who work harder than any department. Anyone who has ever edited anything knows how important an ergonomic work area is. We used to be able to edit for some of the day at home and as long as you turned in work, it was fine. I don't see why photographers should be cooped up in their car, ruining their body and mind. It's a disgusting policy that should be looked at immediately.
Pros
Health insurance is very good, paid holidays, paid time off that increases over time, use of drones and changing technology
Cons
Low pay, hijacking commission, forcing us to edit in cars ALL day, giving us no trust and dignity
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1.0
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No Management
Tenant Research Associate (Former Employee) –  Richmond, VAJuly 25, 2018
No guidelines to follow

No management to rely on

No advancement

No encouragement for promotions

Get talked down too

Taught to pester clients on the phone
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1.0
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Don't sell your soul
Research Associate II (Former Employee) –  Columbia, MDSeptember 21, 2018
Just keep looking. Don't waste your time reading anything about this place. The only thing good about it are your co-workers and the benefits. If you are not a favorite and/or kiss up don't expect to make it.
Pros
Pay. Benefits
Cons
Everything else. It's a glorified call center with ridiculous metrics that change on a whim, monthly..
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1.0
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a glorified call center
Commercial real estate market analyst (Current Employee) –  Columbia, MDMay 21, 2018
I would not recommend this company to anyone. The company does not value its employees and the company has a high turnover rate. Executive management has no idea how do effectively run the company.
Pros
great co workers, benefits
Cons
working for this company sucks the life out of you
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3.0
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Constant changing of pay plan
SALES EXECUTIVE (Current Employee) –  Chicago, ILSeptember 18, 2018
There are many ups and downs with this company. When things are going great and you are making great money, they suddenly change the pay plan. Goals are difficult to reach.
Benefits are good and starting salary is fair.
Pros
Benefits
Cons
Too many variables and market flooded with sales people
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3.0
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Solid job security & benefits
Research Associate (Former Employee) –  San Diego, CAAugust 13, 2018
If you're looking for a job that is secure whether the market is up or down, Costar is your place. They offer a solid benefits package, 401k match, stock for hitting milestones, snacks in the kitchen, etc.

The work as a Research Associate is SUPER repetitive. You call the same people in your portfolio every 30 days in an endless cycle. But sales comps mix it up. They're easy and the more you do the better you look.
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Overall rating

3.0
Based on 271 reviews
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3.3Work/Life Balance
3.6Compensation/Benefits
2.7Job Security/Advancement
2.6Management
2.7Culture

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2.5Family Support

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