Research Associate (Current Employee) – Washington, DC – June 11, 2018
Working for any company, especially an information company change is inevitable. Unfortunately with CoStar change happens far too often, and the expectations and metrics take far too long to catch up with the goals. With a "yes man" corporate culture, change is always implemented and never questioned or given constructive feedback before implementation. This causes headaches, angst, and is constantly happening without any transparency. While the company provides great benefits, a comfortable working environment, it lacks communication with its own employees, and pushes back against any criticism.
Research Associate (Former Employee) – Richmond, VA – April 29, 2018
There's a lot of mixed feelings that come with working at CoStar. The work environment is great, I've enjoyed the people that I've worked with. However, the performance metric is not always realistic nor "fair". You could have someone that has 300 companies vs someone that has 50 companies and they are measured on the same performance scale (interview pace, call update frequency percentage, etc). If you have a smaller portfolio, you go through anxiety every day with how you are going to accomplish your metrics. So a lot of times the end results are not always a direct correlation of your efforts/skill which can be frustrating for competitive people.
The company itself does have some levels of disorganization when it comes to communication. Things get changed around at the last minute.
Pay and benefits were great. It is not something that is easy to come by.
Tenant Surveyor (Current Employee) – Richmond, VA – April 24, 2018
CoStar is the WORST company you could work for! If you have an issue...deal with it yourself. Do not expect any assistance from anyone who was actually hired to help you. The culture is horrible and will drive you to drink. The work is so repetitive and boring that people get bored and find things to do such as stirring up drama. Please, for sake of sanity, steer clear of CoStar!
Good college or transitional job but not for someone who wants to advance and grow within a company.
Community Caller (Former Employee) – Atlanta, GA – January 9, 2018
A managers team is only as good as their manager. Management, lack of skilled managers will be the indefinite hinderance of the apartments.com Terminus call center department. As stated before, it’s only good for college students or a transition job but it’s not ideal for long term. ESPECIALLY if you have a college degree. But apparently, the other office (Phipps) is where the respect, career growth and college educated flourish. So if interested, I’d advise to make sure you’re in Phipps NOT Terminus. Terminus is unanimously known as the “hood” between the two offices. The culture is poor and it starts with management.
Senior Corporate Recruiter (Former Employee) – Washington, DC – December 28, 2017
It was an interesting place to work; 10 floors of interesting projects and amazing perks. The leadership was good but during my tenure one of the key executives was let go and the whole place went a bit haywire. It is a great place to learn corporate culture - you are working in a microcosm of change. I learned to swim fast and be assertive there as well as a myriad of tech programs. Great place to work - don't stay too long though; the real world awaits!!
Amazing perks, awesome building, opportunity to learn
Weird leadership dynamic, stay 2 years and get out.
Tenant Research Associate (Former Employee) – Richmond, VA – December 27, 2017
CoStar was a great place to work in terms of company environment, culture, peers, etc. I have met a lot of great people and established some great relationships through my employment with this company. The downsides, however, are that management is unclear what direction they want to go, and how they want to get there, which in turn makes it very difficult to advance within this company.
Research and Analysis Associate (Former Employee) – Washington, DC – September 21, 2017
Productive yet competitive place to work. Costar almost demanded workers be productive and rewarded those workers who were. We received free breakfast, tickets to the ballgame, and free tickets to the yearly holiday party. Management was easy going and I leaned a lot from them.
PRODUCT ANALYST/CLIENT RELATIONS (Current Employee) – Boston, MA – August 17, 2017
This is a company that is evergrowing, my team was personally the most helpful and cohesive team, I was a product analyst. I learned a lot by working on the product team. I had to learn the product inside and out from the back end of actually coding to the client service side of training and demos and dealing with any client requests and isseus.
Upper management has some flaws and sometimes there were long hours due to the cycle. The hardest part were last minute projects provided you by senior management with somewhat of an unreasonable timeline.
great beneits, snacks, amazing view *boston, young culture, business casual
hard work, it's not just a job so if you're not willing to work hard and underatand the real estate culture
Research Associate (Current Employee) – Washington, DC – August 3, 2017
Get in, do what you need to do, get out. Very high turn over, working in a youthful atmosphere. Many opportunities to move around in the company. Not very supportive of getting new employees well acclimated to the company/culture/procedures.
Research Associate (Current Employee) – Richmond, VA – July 19, 2017
CoStar uses extremely simplistic metrics in an attempt to rank its 300 or so research associates. There are huge "leader boards" on every wall of the building showing how many calls ("interviews") you average each day throughout the month. You spend your entire day dialing and attempting to reach brokers with listings, and if they answer you try your hardest to keep them on the phone for at least 90 seconds in order for your call to count.
There are also constant "research" and data entry projects, which would be a nice break from listening to phones ringing all day, except every minute you spend on one of these projects takes time away from dialing, and your numbers drop very publicly.
Lower management is always in fits of stress and you'll come in to work seeing that your manager sent you emails in the middle of the night. If you move up in the company, the work life balance goes away, meaning there's no meaningful advancement available if you have a family or significant other or even a dog.
Pays well for an entry-level job.
Simplistic metrics, culture of competition, the feeling that your work product is rushed and incomplete
Great way to get a foothold in Commercial Real Estate
Research Associate I (Current Employee) – Washington, DC – July 4, 2017
This job provides you the opportunity to learn the ins and outs of the data/research side of commercial real estate. The job also allows you to grow in your ability to interact with other professions both internally and externally.
The research role at CoStar is a highly competitive and metric based role. Your pay is not affected by "poor" or "great" performance, however your metrics are displayed for all to see and this creates this peer motivation to improve and be better. If you do not thrive well in a metric based environment this may not be the job for you.
The most enjoyable part of the job is building relationships with the brokers you are working with, unfortunately portfolio changes can make this difficult at times.
Sale Comp Specialist (Former Employee) – Washington, DC – June 16, 2017
Typical day at work includes being on the phone soft calling brokers, sellers, and buyers of commercial real estate and gathering as much information as possible. You are graded based on the information you collect, enter, and how you brand over the phone. This determines your level of success. I learned a lot about GIS mapping and commercial real estate that I didn't before. The workplace culture is competitive and fast-paced. You are constantly ranked and rated amongst your peers. The hardest part of the job was obtaining goals and performing high on a metric based scale. The most enjoyable part of the job was engaging and creating relationships in the CRE markets.
free snacks, benefits are good, near public transportation
This is a great place to work. I would strongly recommend it to anyone interested in pursuing a career in this industry. The management is outstanding. The office culture is progressive and professional. The training and instruction is ample as is the continued support and education.
Sr Systems Engineer (Current Employee) – Washington City, DC – March 22, 2017
Great people but relatively little communication department-wide. Generally low amount of politics and everyone gets a lot done but because it's generally so good, few people leave which makes advancement tough.