The hours are 8 daily, sometimes there is a little overtime but most often not. We are encourged to complete our daily tasks in the 8 hour time period and I was able to accomplish that for the most part with a few minutes over sometimes to complete good notes for the next agent.
Answered - Records Retrieval Agent (Current Employee) - Draper, UT
I work on average 9-10 hours per day.
Answered - Coding Specialist II (Current Employee) - Richmond, VA
Between 8 and 12.
Answered - Product Owner/Software Analyst ll/Scrum Master (Former Employee) - South Jordan, UT