Assessor (Former Employee) – Cincinnati, OH – January 24, 2018
Management and staff is in constant turnover. I've had 5 managers in 7 years. You are always in fear that you won't have a job tomorrow. They expect more and more out of you in less time. They keep cutting mileage reimbursement. They put tracking devices on your phone and don't tell you. It's become very cut-throat and are quick to tell you that you are replaceable and you are an "at will" employee. You are left feeling uneasy and unappreciated.
Flexible schedule, PTO time
High turnover, low reimbursement for mileage and driving all 5 counties
Former Employee (Former Employee) – Springdale, OH – March 27, 2017
There is no loyalty at Council on Aging and unfortunately the consumers are the ones who suffer due to the work environment and emotional stress of the employees. Management tends not to care, but why should they it doesn't affect their pay, they merely place blame on the employee and terminate without hesitation.
Care Coordination Specialist (Former Employee) – 175 Tri-County Parkway Cincinnati, OH 45246 – July 8, 2016
My typical work day at Council On Aging, first thing in the morning I would retrieve messages from my voicemail, and look at our team email group. Look into the assigned task, any issues, or request from our Care Coordinators. My partner and I would determine what task needed escalated attention, or how we were going to organize our day. At Council On Aging I learned a lot of the Long Term Care processes, but I also brought a lot of experience there from my previous employment being a caseworker. When I first received the job with Council On Aging my position was created due to my experience as a Case Worker to help the Care Coordinators to perform their job better out in the community with our clients. As far as management, it was a pleasure to work with them, and to create opportunities, and better work ethics for my co-workers. The hardest part of my job at Council On Aging was not being able to help every family due to over income guidelines, not being able to provide the families with all their needed services for their family member. The most enjoyable part was to be able to make a difference for our clients, provide them with different resources, helping them or their families with certain processes, and providing them with services for them or their loved one's.
Case Manager (Current Employee) – Cincinnati, OH – February 15, 2016
Overall COA is great to work with. I've always had supportive supervisors and coworkers. Due to turnover caseloads can be high but with the support of my coworkers and supervisor it has been manageable. You often get free CEUs , flexibility in your work schedule depending on your position.
CEU opportunities, clients, flexibility in work schedule, work from home option, coworkers
Intern (Current Employee) – Cincinnati, OH – March 27, 2014
As a student Intern I shadow case managers and other staff in their departments at Council on Aging. Everyone who I've met with has been wonderful and accommodating to help me grow as a student and in the field of gerontology. I've learned the basic principles of the company and it's computer system as well as how assessments go at the clients' home. I will be there until graduation so I will continue to learn more. A downfall is that they don't have interns often so the schedule is always changing and not set.
Case Manager/Intake Specialist (Former Employee) – Cincinnati Ohio – December 10, 2013
Hours were from 8-5. Caseloads vascillated greatly but I felt there was great support from supervisors and coworkers when needed. I increased my Case Management skills. Coworkers were great. Hardest part of my job was inability to regulate the amount of cases assigned to me. I at one time had 85 cases. Again loved the consumers and being able to assist with services access and development. Monitoring satisfaction and health and safety