Very big on empty promises at this place. So just be careful about what to expect, they will tell you one thing about a promotion, cross training, or a raise even, but most likely they will be telling you this just so you won't ask or bring it up again any time soon after so they got you off their back for a while. I was with the company for about two years and this is the sole reason why I left. Unfortunately you because very happy with the rest of the staff, though as far as management goes, that just needs to be improved all together. I worked overtime and came in on my days off, without even a thank you. Just don't make it such an investment to work there, more like a temp. Income if anything. Good luck.
Management, no room for growth