Great for Agents but not their assistants
Agent Assistant (Former Employee) – Illinois – January 17, 2019
As an agent's assistant, it is up to the agent to determine your pay and benefits. Most assistants do not get any benefits so in my opinion, I was underpaid. I received only 5 vacation days a year and I could never be out of the office because I was frequently by myself in the office. My agent texted me before and after-hours regularly, and I even had to return to the office one evening at 8PM to mail a letter because the agent couldn't use the postage machine. I had to work odd hours sometimes and cold call people in an attempt to get the agent sales appointments. Additionally, the agent had me doing things for multiple private businesses that the agent and agent's spouse operated.
Although there are many great clients, the job can be very stressful when dealing with upset customers and billing problems regularly. The home office staff was friendly and normally easy to work with. There is zero room for advancement for an assistant.
Other Country assistants were always very friendly and helpful
Agents can dictact your time however they want because they pay you