COUNTRY Financial Employee Reviews

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5.0
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Great Company to work for.
Filling Clerk (Former Employee) –  OregonSeptember 3, 2018
Really enjoyed here, the position was part time. I would work here again.
Small town business, community oriented, serving farming population in the area.
Pros
Small community
Cons
none
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3.0
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no service
Office Manager, Assistant (Current Employee) –  Albany, ORSeptember 3, 2018
new agents are now in it to win trips not take care of clients . Agents are not taught customer service or how to accurately start policies. You can earn a paycheck for 6 - 9 months and not work
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3.0
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An old fashion P/C insurance company
Financial Advisor (Former Employee) –  Elko, NVSeptember 1, 2018
They are very financially sound. Mostly conservative IL farmers on the board of directors. They have had some terrible claims especially in the southern states, but they have remained one of the leading companies for customer satisfaction.

Their management system is outdated with new recruiting having approximately 97% attrition in first 5 years? A huge drain on the overall financial success of the company.

Their national marketing benefit the Country label but not the agents. Commissions are lower than normal due to the heavy expenses attributed to the high attrition rate.
Pros
Financially sound
Cons
Agents are not given the respect they deserve by mid-management.
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5.0
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a job
Customer Service Representative (Current Employee) –  Bloomington, ILAugust 21, 2018
typical call center customer service job but not as bad as other call centers. Hours aren't great. Pay is ok for the work. People are great. Good company and management.
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5.0
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If you're looking for a Sales position, Country Financial is for you.
Financial Representative (Current Employee) –  Chicago, ILAugust 14, 2018
Very good company to work for. The training for a Financial Representative is very extensive. It incorporates a week of training at Home Office, Every day is long day of training, studying and role playing,
Pros
Benefits are remarkable
Cons
sales goals are tough to reach
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4.0
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Solid Company
Regional Trainer (Former Employee) –  Kansas City, MOAugust 1, 2018
Country provides a solid opportunity in the classic insurance model. Their compensation plans are very fair. They support with with all of the tools that you will need to succeed
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4.0
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Good Company
Insurance Agent (Former Employee) –  Maple Grove, MNJuly 30, 2018
Country financial was a good company to work for. I had a unfortunate personal issue that required me to move out of state. The managers seem to truly care about the agents.
Pros
incentives
Cons
not in all stated
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5.0
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Teamwork
Manager (Current Employee) –  Bloomington, ILJuly 29, 2018
Team members across the company lend their efforts to help meet goals and objectives. When in need of answers, support or assistance, other departments and teams are willing to pitch i and help you achieve the assistance you need to be successful, to resolve issues or streamline procedures.
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3.0
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Great place to gain experience in the industry.
Insurance Agent/Financial Advisor (Current Employee) –  Montgomery, ALJuly 28, 2018
There was pretty good training though it could have focused on different areas. The work/life balance was great as you do not have a set schedule. You do get a set salary here which is great in the insurance industry however, the commission payout is considerably low compared to other companies. You are expected to meet quarterly goals and if you do not meet them consistently then you will be fired so the stability may be a factor here. However, if you work hard then its a great place to start your career.
Pros
Work/life balance Salary
Cons
commissions and advancement
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5.0
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Temporary Job
Office Assistant (Former Employee) –  Montgomery, ALJuly 24, 2018
Although my time at Country Financial was cut short , it was still relaxing and enjoyable to be working there . I wish that I could have stayed longer .
Pros
Relaxed Environment
Cons
Temporary Job
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5.0
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Great Place to Work
Marketing Analyst (Former Employee) –  Highland, ILJuly 18, 2018
I enjoyed working for them awesome company. I enjoyed the customers and dealing with everyone in the community . They offered incentives to win trips to all over the world and the goals where achvievable
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4.0
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Country Financial is a good company
Licensed Insurance Agent (Former Employee) –  Hiram, GAJuly 17, 2018
Country Financial is a good company to work for. My boss was an awesome manager and took good care of us. I however just did not enjoy selling insurance. This is nothing to do with the company as they were good.
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2.0
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Not for Older Workers
COBOL Programmer Analyst (Former Employee) –  Bloomington, ILJuly 10, 2018
I left because there was no growth path for older workers. The company culls many workers before they are 50.

They have been caught (and prevented) from firing active duty reservists in Claims.

They take methodologies like Scrum and PMI and "personalize" them.

People on the business side like their jobs, but worry about retention. IT people learned the hard way that they will not retain people. I am glad I left before the big layoffs.
Pros
Good insurance company
Cons
No loyalty
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3.0
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Contact Center
Contact Center Representative (Former Employee) –  Bloomington, ILJuly 1, 2018
Leadership at the Contact Center are extremely selfish. It was a decent paying job with a work from home option. However, leadership is always wanting more from you.
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5.0
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Excellent Company
Representative (Former Employee) –  Chicago, ILJune 27, 2018
Very Flexible, the sky is your limit. Excellent Future, very highly rated company in the financial world. Would recommend it for any one who is interested to work in the insurance industry.
Pros
Flexible Hours
Cons
Home Office Too Far
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3.0
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Immediate supervisor, desire to improve
Financial Representative (Former Employee) –  Tacoma, WAJune 25, 2018
Key aspects moving targets. Constantly re-structuring, inability to cure small but important key technical and front-line issues.
Enjoyed work-space environment, colleagues: mostly a friendly environment.
Pros
flexible schedule, motivational
Cons
sales goals, lack of brand exposure, short term evaluations
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4.0
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Very productive and fun place to work.
Financial Representative (Current Employee) –  Chicago, ILJune 17, 2018
The company is very goal driven. The support both on the client and employee side is amazing. If you are looking for a company that will support your dreams, I would strongly recommend Country Financial.
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Official response from COUNTRY Financial
July 6, 2018

Thank you for your review - We appreciate the candid feedback! We will continue to support both clients and employees to the best of our ability, we know it is essential.

4.0
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Challenging and fun
Sales & Service Agent (Former Employee) –  Yakima, WAJune 5, 2018
This job focused on sales, which was both challenging and rewarding. Learned what tasks really are priorities and how to stay focused on the big picture.
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3.0
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ok work environment
Billing Services Specialist (Former Employee) –  Salem, ORMay 31, 2018
Liaison for County health departments, Adult and Family Services, Services to Children and Families, and Senior and Disabled Services through the administration of Oregon Health Plan.
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2.0
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Very sales oriented it's all about the numbers
Financial Representative (Former Employee) –  Chicago, ILMay 25, 2018
Tried it and didn't like it.
Very tough business to be in and all about sales.\
Work a lot of hours and sometimes doesn't even equal minimum wage.
Pros
Good health insurance
Cons
Too much focus on sales and not enough focus on clients.
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Overall rating

3.7
Based on 278 reviews
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