MORTGAGE LOAN OFFICER (Former Employee) – United States – January 2, 2018
Country Place still maintain the “good old boys club” culture and mentality, making it difficult for women to advance. I was terminated and replaced by my managers "old buddy", and before my huge pipeline had closed so I was not paid due commissions.
Customer Service Representative (Former Employee) – Addison, TX – August 3, 2017
I was a customer service rep, receptionist, fedex, janitor, and insurance claims. Then what made it bad was no pto for a year. So what if i was sick then what . Manager was younger that me talk to me like s*** and like i was stupid. Benefit are bad. Have to kiss b*** to get respect. No room for growth. Went thru my personal papers on my desk. Run when it comes to this place only have 4 reps throw you on the phone 2nd day. No good training.
A typical day at work involved managing multiple accounts and constantly communicating with underwriting to get loans completed. I learned all the ins and outs of popular loan programs such as FHA, CONV and even HARP. I had to complete many calculations within the LOS to make sure there were no mistakes being carried into closing. I gained a lot of knowledge regarding loan closings as well since i often had to be involved to clear up any discrepancies between invoices and final charges. I was apart of a very small dept that dealt with Wholesale mortgage loans for MH homes. I often had to interact with management to solve complex issues regarding our underwriting guidelines. They were more than helpful in every situation. It was challenging to work on brokered MH loans since they tended to have much more strict guidelines but the workplace culture fostered an atmosphere of learning and cooperation. Having been a smaller dept. working with a different set of rules made having specific problems more challenging to work through. I really liked the people I worked with and they imparted a lot of knowledge through out my time with the company.
Loan Processor/Manufactured Homes (Former Employee) – Addison, TX – August 3, 2016
Co-workers at my level were a pleasure to work with. Management was something to be desired - very rude, not sympatric to their employees or family. The moral of the company was zero. No training at all
Loan Processor (Former Employee) – Mesa, AZ – October 12, 2014
A typical mortgage company. Chaotic environment. There were so many interruptions to the work flow that it was challenging to get the work done. This could have been resolved by simply hiring another person.
No breaks. Work longer than scheduled hours without pay