Lots of Autonomy. The worst thing is the inconsistancy in the amount of work.
(SIU) Field Investigator (Current Employee) – Jacksonville, FL – October 12, 2018
My dad used to say that if it was all fun they wouldn't pay us to do it. Sometimes it is very busy to the point of being overwhelming. Other times it is very slow. Hard to budget and pay bills. Upper level management is top notch. Very professional with high expectations. Like many places, mid-level management can be hit or miss.
Lots of autonomy
Unexpected lack/loss of hours work. Some mid-level managers are bullys.
I worked from my home. Received my assignments via company e-mail. I made all my own appointments.
Field Investigator (Former Employee) – Jacksonville, FL – September 27, 2018
I would receive my job assignment via e-mail. I made all calls for appointments. I would give a daily update.
I have done this kind of work for years. I just learned their system for reporting it to supervisor.
I had very little contact with management.
I worked remotely, with little or no contact with supervisor or other investigators.
Getting supervisors to clear completed cases was the hardest part.
The most enjoyable part was the investigation and meeting new people and investigating their claims. I truly enjoyed the investigation part of the job. The extended travel to far off locations was also enjoyable.
Claims Investigator (Current Employee) – Colorado – February 10, 2018
This company is a great company and the employees and management are great and helpful. The work itself is a little stressful. This job is great it just requires a lot of hard work in order to make the money you need.
This job is great...You are not stuck in an office, you can get out and work at various times of the day, and you are challenged to find new and creative ways of getting the job done, But... The work schedule changes weekly without notice or concern for your personal life. if you don't care about a set schedule or regular days off, this is the job for you.
The compensation for travel and report writing is ...sad..But...the pay rates for doing your investigations are fair.
I would recommend this job to anyone who is interested in Private Investigations.
Quality Control Editor (Former Employee) – Orlando, FL – August 28, 2017
I don't have anything positive to say about this place except that my coworkers were great and the job itself was easy and took no effort on my part. The management is a joke. They pretty much fired everyone in their Orlando Quality Control department in the space of a few months all the while saying that they "didn't anticipate any more cuts." They allow people to work from home all the while knowing that they will lay off those employees within a few days. Sick. I wrote a similar review on Glassdoor and the company replied back that "they didn't anticipate any more cuts" well....that's easy to say when there really isn't anything left to cut.. :) This place lets people go in some of the worst ways imaginable and I take comfort in knowing that the majority of its former employees can vouch for and agree with these sentiments.
I was told when hired that I would receive 40 hours a week. I had to leave the job due to the fact that during the winter I went two weeks and only worked a few hours.. I still communicate with some of the people that work with the company and they are still low on hours. People that I enjoyed working with are dropping like flies from the company due to lack of hours. Some of these people had been with the company for numerous years. Other companies are not having any difficulty with hours for their employees. They have been saying for over a year that they are about to get a new contract and work will follow.
Surveillance Officer (Former Employee) – MN – June 28, 2017
horrible company to work for. you don't start for like 3 months and then they give you the least amount of training possible and then just throw you in. then you are supposed to know how to do everything. look for another company