Commercial Cleaner (Current Employee) – Las Vegas, NV – June 20, 2018
I love cleaning. mostly on my own. I have all equipment that I received from coverall. I love this company. They are helpful and have on going training classes on weekends. Great staff and friendly. Looking for more contracts to increase my income. The hardest part of the job is nothing. I've learned help to clean carpets, clean with microfiber cloths, the cleaning products required. The most enjoyable part is cleaning at your on speed and time. It allows you the freedom to clean multiple locations.
free training on carpet cleaning, learning new machines and purchusing new and improved produces.
Best comp plan for outside sales B2B in the industry. Not a ton of mandatory meetings but management does keep daily communication open. Great place to work if you are looking for something you can easily perform and pays you for results.
Sales and Operations daily work load is not too much to handle. If you did as expected and searched for new business throughout the day daily, you can and will be successful. Your management is what determines whether you hate and dread your current job. Micro managers are the worst they think they are helping when in reality their hovering and harassing is whats keeping you from achieving your goals. NO ONE goes into sales to NOT MAKE MONEY. Most enjoyable part of the job is teamwork with LGSA and Operations, hardest part of the job will always be grinding for more business. I've learned that in this industry your work style and ethics lead to you helping others. Franchise Owners need good Sales people selling accounts that are profitable for them. I would recommend this company to others but if you start to hate your job because of management, LEAVE. There's plenty of work out there.
Outside Sales Representative (Former Employee) – Pasadena, CA – January 25, 2018
The company has a very high turn over. With most people only staying about a year before leaving. They also have unrealistic expectations on what should be closed and when. When you take this and poor management into consideration this is a terrible place to work. You will find yourself hating the job more and more every day.
Field Consultant (Former Employee) – Georgia – January 23, 2018
I worked there for a few years, the people there are good but the company overall has some things to be desired. Such as having more control over Franchise Owners and not putting off everything on Field Consultants. Overall an alright organization to work for.
Good People, Ok pay
No control over Franchise Owners, Everything falls in your lap
Customer Service Representative (Former Employee) – Las Vegas, NV – December 4, 2017
I worked for this company for a total of six months and NEVER had a formal training. They set expectations yet do not provide you tools to accomplish the goals. I was sexually assaulted and harassed by a director and management then treated me unfairly causing a very unhealthy work environment. This company doesn't care about their employees. They do not value their customers nor franchise owners. The benefits package is over priced. Work life balance is horrible and the bonus structure is a joke.
Regional Sales Manager (Current Employee) – Elk Grove, CA – November 2, 2017
Lack of training, Management followup on issues with General Manager who bullied employees into his interests. The leadership team failed to inform me that the office was a hot spot for human resource issues, and left me running blindly into a hot mess.
paid vacation days
excessive hours, lack of managers on boarding training promised and never delivered.
Assistant to VP of Sales (Former Employee) – Fort Lauderdale, FL – September 15, 2017
I worked for Coverall for 17 years, my position started as the Assistant to the VP of Sales. I worked with all of our offices nation wide with the sales reps, coordinated meetings, sales meetings. I then moved over to a National Account Manager. I oversaw many high end accounts. I was the one point of contact for 50% of the Sprint stores nationwide, Tiffany's, Louis Vuitton along with many other accounts. I wore many different hats throughout my day. Starting to sites up for service, addressing all concerns by customer, collections. Coverall is a commercial cleaning franchise company. I also had the opportunity to work out of one of our regional offices for two years in Operations as a field consultant.
Benefits-time off based on 17 years of employment
When the company went through 3 new CEO's in one year
Upper management in local Houston office plays Favorites, unethical, using profanity all the time. BDM looking like a clown from the hood, no professionalism, no respect, no work ethic, the WORST place i have ever worked in my 20 year career
Administrative Assistant (Former Employee) – Blue Bell, PA – August 16, 2017
fun fast working enjoinment, all staff and manager are extremely nice. day go by pretty fast cause you are always busy and there is also always information to be updated into the system so you are never bored with nothing to do
Executive Outside Sales Consultant (Former Employee) – Washington City, DC, DC Metro – August 7, 2017
The company was a great place to work originally. Then they were brought by a private equity firm and the culture changed dramatically. Typical work day was about 8 hours. I learned a great deal about the commercial cleaning industry. It also allowed me to learn a lot about multiple industries that I researched in competing for their business. The management team changed several times while I was employed there. It went from good to bad. The workplace culture became counterproductive to being successful. The hardest part of the job was the micromanagement that kept you out of the field those reducing your productivity. The best part I would say is being able to educate people on what cleaning could provide their operations beyond just a cleaner environment.
micro-management, high turnover in management, under staffing