I worked in the support area for Vin Solutions for many years and watched them fire people without advanced warning or indicators that they were doing anything wrong. I watched the people who smoked or hung out with the bosses taking multiple breaks during the day, leaving the work load to a small amount of people. Those who hung out with the bosses were hired from contract quicker, promoted faster, and given the premium jobs, instead of the ones who actually took care of the customers or who were more qualified for the job. I watched men get promoted without any degrees, while women who graduated college and were actually more qualified for the jobs get left behind. It wouldn't take a thorough investigation to prove this.
So if you like to smoke, drink, carouse, and ignore your customers, this is the job for you.
If you are a hard worker and really value customer service, look somewhere else, because this place will use you, exploit your talents, and then promote someone who does smoke, drink, and hang out with the bosses.
I'm not sure what the Cox Automotive atmosphere in Atlanta is like, but this is true of the Kansas City and DDC offices in Vermont. It was common knowledge that the Vermont office has a beer tap on site. I'm surprised M.A.D.D. has not had these people investigated a long time ago.
Potluck lunches (in house), some festivities in the building
Smokey smell from coworkers permeated the work areas, seemed like the office bug circulated around the office all year round, constant dusty film on the computer equipment and desks, very bad lighting, people smoking during fire drills around non-smokers