Great place to work with friendly people.
Account Service Representative (Current Employee) – Work from Home Agent – November 12, 2018
A typical day at work was simply answering inbound calls with customer questions about their bill and services, upselling and tech support. Management was great and easy to deal with, the hardest part of the job was dealing with angry customers with their TV or internet services not working properly, most enjoyable was closing a sale and building rapport with a very diverse customer base all across the country.
Discounted television and internet services.
Performance metrics and bonus structure keep changing.