CPI Security Systems Employee Reviews

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Very Rewarding and Great Company Incentives
Central Station Representative (Current Employee) –  Charlotte, NCJuly 18, 2018
Working in the Central Station department representatives respond to several emergencies, such as burglary, fire, and medical alarms daily. It provides a great sense of pride to be able to help customers in the community during their most needed time. Not only do employees feel self-worth by working for CPI Security Systems, but
the CEO values his employees as well. He shows his appreciation in various way such as family oriented activities and edible gifts.
Pros
Great Benefits
Cons
Shorter Breaks
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Good place to get experience, but not to to get promoted.
Sales Specialist (Former Employee) –  Charlotte, NCJune 19, 2018
CPI gave me the opportunity to hone my sales skills. However, unless you're in the "in crowd" or willing to "kiss up" to the boss, you'll never get promoted or even a raise.
Pros
Rolex watch at 10 years of service
Cons
rarely promotes from within
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Competitive Internal Advancement
Central Station Second Shift Supervisor (Current Employee) –  Charlotte, NC 28273June 18, 2018
While employed at CPI, I attempted five times to move up, I was successful four times. Each time I went through the process CPI mostly hired from within and would use several rounds before settling on their choice. The best way to move up was to establish strong relationships with other upcoming reps and leadership team members. The benefits are good, the perks are better. I've only seen a small handful of people ever get terminated from employment and they tried really hard for that.
Pros
Great opportunity to advance
Cons
Small company still behind on times
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decent company
Outside Sales Representative (Former Employee) –  Greensboro, NCJune 6, 2018
very cut throat office, industry is changing rapidly and unfortunately other companies are bringing out better specials at lower prices and beating us for new customers
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review.
Logistics Manager (Former Employee) –  Charlotte, NCMay 29, 2018
great company to work for. management well organized and handles employees in a professional manner. The company tries to promote from with. would refer anyone to work for this company
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CPI was Great for Out of College
Security Consultant (Former Employee) –  Wilmington, NCMay 25, 2018
This was a great job for out of college students. Travel for work and meeting lots of new people. Pay was fair but on the lower side. CPI iis everywhere so you can relocate with a job.
Pros
Flexible hours
Cons
Outside in the heat during the summer
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Fun place to work
Account Retention Manager (Former Employee) –  Charlotte, NCApril 3, 2018
Great work environment
Good benefits
Solid management
Excellent perks

If you are willing to work, the pay will be there. If you work and are good at what you do bonus's are pretty sweet.
Pros
Solid Pay, Good Benefits
Cons
Typical Sales Job Issues
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Great place to work
Inside Sales Representative (Current Employee) –  Charlotte, NCMarch 22, 2018
Great environment, stress free, fun place to work. Management wants you to succeed and will help coach you. Daily and monthly rewards for reaching sales goals.
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Kept you busy. Have some fun sites.
Mobile Patrol Officer (Former Employee) –  Monroe, WAMarch 1, 2018
Had great co workers. Always kept busy.
Variety of places to work. Always rotate the patrol officers. So you aren't on the same route.
Understanding management.
Pros
Family operated. Pay.
Cons
Need better patrol cars.
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Not a professional place to work
Security Consultant (Former Employee) –  Charlotte, NCJanuary 22, 2018
I don't recommend working here. No direction and too much finger pointing. Unprofessional and childish work environment. Lofty goal are set because management is money hungry.
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Quick paced and conservative work environment.
Asset Manager Assistant (Former Employee) –  Charlotte, NCJanuary 22, 2018
Call center position. Typical office environment. Hardest part were the lengthy shifts. Learned valuable skills in communicating in a professional environment.
Pros
Benefits
Cons
advancement opportunities
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Customer service is too stressfull
Bi-lingual Customer Service Representative (Former Employee) –  Charlotte, NCJanuary 21, 2018
poor management in the customer service department, none realistic sales goals and call volume. must learn to collect money, sell products and troubleshoot with customers all at an unrealistic amount of calls per hour. have to write hand written CARE cards for clients. stressful and overwhelming work environment.
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Fun place to work
Service/Installation Technician (Former Employee) –  Greensboro, NCJanuary 18, 2018
Owner takes care of employees, alot of different incentives to motivate employees. The managers are pretty helpful, you are trained well, managers treat you like people.
Pros
Good pay, alot of incentives
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Good place to work, good people
Account Retention (Former Employee) –  Charlotte, NCJanuary 18, 2018
A good job, good culture and good people. I enjoyed my time with CPI and believed in what I was selling. Excellent Security Systems for a reasonable price.
Pros
Lots of perks (sporting events, concerts and so on..)
Cons
Typical drawbacks of any sales position
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Great place to work
Small Business Sales Representative (Current Employee) –  Raleigh, NCJanuary 7, 2018
Great company, good benefits, special incentives and amenities. Typical sales position- Business to Business. Great marketing plan, good leads, and good products.
Cons
Security Industry
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Great place
Dispatcher (Current Employee) –  Charlotte, NCDecember 18, 2017
Great place to work been there over 10 years love the team work and effort to be involved with the community. The hours are flexiable for my family this is a great place
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Good Place to Work
Security Consultant (Current Employee) –  Columbia, SCOctober 25, 2017
Over all CPI is a fantastic place to work. They take great care of the employees and have wonderful benefits. If you are in sales you set your own hours but need to work evenings and weekends to maximize your commission only salary.
Pros
Benefits
Cons
Commission Only Pay
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Good Workplace
Security Guard (Current Employee) –  Los Angeles, CAOctober 9, 2017
Most days start off slow then pick up, i learned that everything isn't meant to be solved. I would say the hardest part of the job is keeping things organized when there is still a group of people walking around.
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Was a pay check
Inside Sales Consultant (Former Employee) –  Charlotte, NCOctober 3, 2017
The company has a great product and great service. It is a highly stressful work environment though where you can go from zero to hero and back from hero to zero in a matter of days.
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Unless you are a talkative people person... don't go there!
Customer Care Representative (Former Employee) –  Charlotte, NCSeptember 6, 2017
They are too hard on a employee working in customer care about sales and getting a customer to give numbers of their family/friends for the company to call and attempt to sell new equipment. The manager that I had was careless and unfair.
Pros
healthcare, 1 hour lunch and 2 breaks, able to choose which holidays you work
Cons
have to work 2 holidays
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Overall rating

3.7
Based on 70 reviews
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Ratings by category

3.2Work/Life Balance
3.5Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.5Culture

Ratings from women

InHerSight Score
3.0

3.1Personal Development

2.6Career Opportunities

3.1Family Support

Women rate the female-friendliness of their workplaces on InHerSight