Beware low job security and egotistical management from directors
Finance Area (Current Employee) – Detroit, MI – September 3, 2018
Crain has sold off a major publication with signs of more to come. Job loss will be imminent in corporate support areas as well as publications. Upper Management and Directors are not well rounded and only looking out for themselves, they are not leaders at all which leads to lack of direction, confusion, and disruption. Ironically, internal communication is very poor in this company and often misplaced and untrue.
Customer Service Representative/Call Center (Former Employee) – Detroit, MI – March 6, 2018
It is what you make it! I also believe it depends on the department you work for and its management. I had a horrible manager! Many HR complaints in her file but she continued the cause unnecessary chaos.
Overall, I feel its a good company but one department can defiantly effect the workplace culture.
Data Entry Clerk (Former Employee) – Detroit, MI – November 30, 2017
This company is growing towards the digital age verses the print ages. Downsizing has been the driving force for this company. Learned a lot through my 18 years. I have had several job positions in my 18 years allowing me gain experience in multiple roles.
Digital Imaging Technician (Former Employee) – Detroit, MI – August 12, 2017
Enjoyed working at Crain Communications. Excelled daily in photo manipulation of digital documentation for numerous publications. Learned a lot from all the great people I worked with during my time there. Unfortunately the economic collapse during my time there forced me to look into other opportunities.
Online Editor (Former Employee) – New York, NY – June 9, 2017
Crain Communications is a family run media business. Management fails to appreciate the work of its editorial teams and lavishes perks on its publishers and their advertising teams. This inequity in treatment leads to high turnover in editorial positions -- especially in the NYC office but not as much in Chicago and Detroit. Compounding the matter, the company cut health benefits a few years ago forcing everyone on to a high-deductible health plan. More recently, the company cut what little money they contributed towards the retirement plan. Despite all the challenges, the editorial teams put out great journalism. Many younger staff go on to bigger media outlets. It is a great stepping stone to something bigger, and even if that does not happen, it is an OK place to work in the long run.
Pre-Press Operations Specialist (Former Employee) – Chicago, IL – May 6, 2017
While I was employed at Crain it was a great place to work. While the newspaper & magazine industry took a big hit, Crain had a unique niche in the publishing industry. It was a great place to work along with good benefits and great people.
Well payed intership in an encouraging environment
ASSISTANT ARCHIVIST (Former Employee) – Chicago, IL – April 26, 2015
Collaborated with manager to organize bound publication indexes to be easily found after office move. Conducted online research to gather information on former "40 under 40" award winners and created SharePoint database to input results.
Contact Center Analyst (Current Employee) – Detroit, MI – March 26, 2014
Fast paced Call center. Working directly with handling customer service technical support and other duties for Crain publication customers. Although the workers who man the telephones are the face of these facilities, I am involved with other individuals in keeping the call center running smoothly. Among these are a variety of analysts, who deal with everything from Agents, Management, Directors, Networking and Telephony. Researching and resolving potential systematic incidence. Most importantly I enjoy interacting with the people in the company.