Fast paced environment processing at least 25 containers a week.
Air/Ocean Import Customer Service (Former Employee) – Bensenville, IL – February 17, 2015
* 30% email correspondence, 20% phone conversation, 40% production & 10% problem solving.
* HAZ mat classes, C-PAT training, supply chain courses.
* Solid and established but little room for moving up.
* 20% of the staff are like revolving door all throughout the year.
* Dealing with overseas with NO concept on the time zone difference.
* No idle time dealing late gate and port cut with the steamship line.
Team Building once a month.
Pointing fingers on most issues rather than resolving the problem first.