Not compensate as in the past you gets cents for a raise and than that add a whole level if extra work that people use to get paid extra to do and pretend it's and honor.
Who does CS management think they are following.
A bunch if monkeys could manage that place better.
Get REAL managers !
In the beginning, I was proud to tell people I worked at Crate & Barrel. Although most of the time people had never heard of it before.
Personally, I enjoy the interaction with customers and the opportunity to assist fellow associates.
Interviewers focused on the requirements and duties of the job, paid attention to your enthusiasm, and was willing to train where necessary.