Collections Specialist (Former Employee) – Southfield, MI – January 28, 2018
There is little to no job growth at this company and lacks a professional atmosphere. If you are good at forcing people on a fixed income to pay for their broken vehicles (because the company finances the poorest condition of vehicles) then you MAY get a supervisor job ONE DAY if one ever opens. There are SO MANY people looking to advance that there is 1 opening and 52 people that apply. Most of the management (including senior managers) does not have a degree or any soft skills partially because they only look at numbers. Management talks to you however they want and will make your life miserable until you quit or they find a reason to fire you. I have witnessed management speaking derogatory about other employees basically to their face. If you have skills to get an actual professional job DO NOT COME HERE! SAVE YOURSELF! I watched many good people leave because there is no job growth or be fired because their supervisor was jealous of them for some reason. Oh and the relaxation rooms have bed bugs.
Abandonment Specialist (Current Employee) – Southfield, MI – January 23, 2018
Credit Acceptance has a lot to offer. you have the opportunity to earn more money in bonus...which isn't too hard to do. Your team becomes your family and they are big on demonstrating pride on a everyday basis
Management portrays themselves as being nice and have an open door policy but everything you say to them will come back on you. If you ask ant tenure employee about what they think of upper management they will tell you the same. Very stressful environment.
Collections Specialist (Former Employee) – Southfield, MI – November 28, 2017
Ironically the company is a second chance lender that requires you to deal with people that has limited to no credit history. Most of the consumers does not have the financial wealth to afford the used vehicles that they are charging outrages interest rates but expect you as the employee to harass them for funds they do not have after purchasing the vehicle. Even if you are doing your job you will be criticized if the consumer feel they are not getting their way. I do not recommend this company for no one.
Market Area Manager (Current Employee) – CA – November 13, 2017
You will learn about subprime discount lending. You will learn the day to day operations of a franchise and independent dealership. Your fellow peers will be supportive. You will be given the anatomy of being a business owner.
Abandonment Specialist (Current Employee) – Southfield, MI – November 3, 2017
Credit Acceptance is a good company to work for. They have very strict rules but management tries to work with you. Most positions are base pay and commission. The commission base is consistently changing.
Great If you're a mom and have no problem working at 5 am
Collector (Former Employee) – Henderson, NV – September 24, 2017
They are flexible with the schedule, but the best catch is at 5am. It's optional to come in at 5am though. They allow trading with coworkers' schedule . The bonuses are amazing. If you aren't discipline with attendance, this isn't the place for you. Lots of potluck parties. No dress code. Great coworkers.
Market Area Manager (Current Employee) – Montana – September 12, 2017
- company is cutting back advances so many territories bringing in less contracts then previous year regardless of how hard you work - certain territories/states have performed poorly historically so these states receive lower advances - health insurance cost is per paycheck not per month, read benefits sheet carefully - mileage reimbursement is $300-$400, less than actual cost of owning vehicle - you pay for your own ink to print marketing materials - work hours are flexible
Work like balance
what state you are in is a large factor in the money, if any, you will make