fun being around all the new technology and great benefits
Customer Service (Current Employee) – Gaithersburg, MD – January 18, 2018
Deal with a lot of different types of situations and people. Learn a lot about phones as you go and pretty easy and slow pace job. The pay and benefits are pretty good for what your job title is. Get to meet a lot of people from different cultures, overall a great place to work.
Store Manager (Former Employee) – Gilbert, AZ – July 14, 2018
Cricket Wireless has both corporate and franchises so it's different for most locations on how your pay, benefits, and any job advancement that you would have. Typical day at work would consists of opening up the store, turning everything on for the day such as display phone demos, computers, tablets where we would assist the consumer.
Sales Representative (Former Employee) – Eugene, OR – July 13, 2018
If you're looking for entry into the tech industry or want working experience in sales, Cricket Wireless is not for you. Most days were very slow with a customer base of unreasonable people. Management in many areas was very lacking savor a few hardworking individuals.
Low Pay, little opportunity to grow in the company.
Sales Advocate (Former Employee) – Eastanollee, GA – July 12, 2018
It's a good job to get experience from, however not a career making company. Does not like to promote from within. Did have a good commission structure, however they changed it and now can barely make any commission money.
SALES ASSOCIATE (Former Employee) – Joliet, IL – July 12, 2018
I learned a lot about customer service and about phones while working at Cricket. The working environment was great I got to understand how different people work when offering them the cell phone service, which could be the hardest part too because all customers are different and have different tastes in phones.
Sales Associate (Current Employee) – Hesperia, CA – July 11, 2018
The cricket I worked for is independent owner. He would always get mad at our store for not making enough sales yet we never had enough phones that people wanted or supplies we needed for the store. Schedule was real flexible. It was the ownership that failed completely. I would tell the owner what we needed either by text or call but never picked up my calls or answered my texts.
• Provided excellent customer service • Answered phones & routed messages • Ensured cash drawer was correct • Inventoried of all cellular devices • Answered customers questions and addressed issues and complaints in person and via phone • Assisted customers select products that best fit their personal needs • Maintained visually appealing and effective displays for the entire store • Educated customer on product and service offerings
Retail Sales Associate (Former Employee) – Ruston, LA – July 10, 2018
Love the job, didn't like the competing with coworkers.A typical day at Cricket Wireless included clocking in, cleaning up and asking the shift before you "how was today'. I had a goal to sell at least 3 phones a day.
Store Manager (Current Employee) – Minneapolis, MN – July 10, 2018
Pay is horrible and managers are asked to do way too much for how little they get paid. expect to work 11 hour days as an employee. Upper management is basically non-existent, I came to the conclusion that nothing will get done at my store unless I go to corporate. which is ridiculous.
If you're a manager expect to be driving around doing deposits and picking up inventory. again, not paid enough to want to use gas.
It's an easy, lazy job, that you can basically come and go at if there's two employees working. but expect your manager to have upper hand at doing whatever they want on the clock.
Raises aren't given, and they will talk up how good commission is but honestly you'll probably see no commission check.
As a store manager your salary isn't more than $30,000
Technical Analyst (Former Employee) – Alpharetta, GA – July 5, 2018
Overall my experience was great with my co-workers and trainer upon starting my position with Cricket. My supervisor was very unfair. She kept lying about my advancement levels and time i would be bumped up to am shift. She hired a relative and moved him into my time slot that i was suppose to be bumped up to based on my time spend in my position. Then she lied to my agency stating that i kept complaining about my schedule to get me terminated.
Store Manager (Current Employee) – Hickory, NC – July 5, 2018
very easy to learn and nice people but it really just depends on who you work with when it comes to management. Discounts were nice. Hardest part is that only two people work per store so days off are hard to have.
It is a good place to learn basic sales tactics, basic personal responsibility and time management. There is definite room for growth if sales is the place that you can imagine yourself staying long term.
A lot of spare time to multi-task.
Relatively small business, not a lot of customers.