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3.7 out of 5 stars.
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Working at Crimson Heights: 29 Reviews

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3.7Work-Life Balance

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Overall good place to work. Be better if they actually compensated you as you deserve. Pay is low for the job we do. Trainings are offered to increase pay but it's minimal and there is room for growth but when you take on more responsibility you don't get paid what you're worth anymore than when you started.


Getting to help people succeed in life


Always short-handed, high turnover rate, micro managed in clinic, owner has a no gossip policy will remove any negative review
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fun clients bad managers

great learning experience with the clients however upper management is not always the best when it comes to treating staff properly. They only care about their own personal needs.
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Crimson Heights insights

Based on 44 survey responses
What people like
  • Ability to learn new things
  • Feeling of personal appreciation
  • Time and location flexibility

5 stars

What is the best part of working at the company?I had opportunities for growth. They knew how to get the best from my work ethic and they taught me life lessons. What is the most stressful part about working at the company?If your home life isn’t strong and supportive, it will fall apart. This job saved me from an abusive marriage that I had gotten complacent with. What is the work environment and culture like at the company?I LOVED coming to work everyday. I trusted and loved the people I worked with. I trusted that if I had a concern, it was talked through and problem solved. If you thrive on gossip and drama, this is not the work environment you want, because you won’t last long. They put an end to gossip as quickly as they know about it. It can be very stressful if you choose to overload yourself and ignore self care. What is a typical day like for you at the company?I was full time so as long as all your clients showed up you could end up working with 3 different clients for 3 hr at a time. So I could be as little as a 3 hr shift or a 9 hr shift Monday-Friday. I know most of our staff was going to school and they worked around that really well for them.
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Not about the clients

This job has given me tremendous growth and happiness. I noticed somebody said They are misogynistic which I don't understand. The CEO is female, director of community services is female, systems manager is female, the bulk of the upper management is in fact female. There are some quirks and it might seem like gas lighting at times. Sometimes accountability from upper management is lacking. And they will blame the employee for not following through when they employed didn't even realize they were supposed to. However if you advocate for yourself and stand up for yourself you are welcome too and they don't fire people over Constructive criticism. The environment is friendly and inviting. It takes time to develop all of the skills but if you wait it out for a couple of months you will be very happy. This job requires a lot of accountability And integrity.


Some coworkers, immediate supervisor, clients.


Horrible communication, disconnect from Upper management and owner.
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Management that cares

The management here really cares about your well-being, your family, and your personal life. My team lead would check in with me often to see how I am doing, she was great at working with my schedule. It's great to see women in leadership within this company. They really care about a diverse working culture. Benefits and PTO are available for full-time employees who have averaged 30+ hours over 90 days. This job is not for you if you struggle to work with youth who have behavior challenges. Those who advocate for themselves, and request additional training and support are the ones who seem to excel. Great environment and great culture. Upper Management truly wants to develop it's team and help them feel confident in the services provided.


Making a difference


Short breaks
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Great staff, horrible management

Working here you meet some very great colleagues and friends. Unfortunately, the management leaves a lot to be desired. They do not listen to employees concerns or needs. They favor the men, and are extremely misogynistic towards female staff. The manager does not believe in mental health and will force his religion onto you. Overall an alright place to work.


No PTO, no benefits, no breaks throughout the day.
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Best Job i've ever had

I've learned so much from this company, it's been great in my personal and professional development. I know what is expected of me at work, and they offer the materials and equipment needed to do the work correctly. While at Crimson have the ability to do what I do best, they really help me play to my strengths so that I'm contributing in a way that is fulfilling for myself. My team lead has been great and always taste the time to praise me for doing good work. I feel like they truly care about me as a person. Whenever I express my opinion it is well received, and with collaboration and a solution oriented culture we are able to find a way to solve problems. I've been able to learn and grow and feel confident in my ability to provide quality mental health and behavioral treatment.
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Great colleagues, management and leaders

This is such a rewarding job where I can help teenagers who are struggling with life obstacles. The company has been very supportive and offered Great training in the beginning, I feel comfortable to start my position, you get out of it what you put into it. I've seen those that are here for a paycheck that lose interest quick but those who are here including myself to truly make a difference in the lives of the individuals who come to Crimson, the company truly cares about the community and making a difference with the families. There is always room for growth, ways to move up into the company and make more money. There are leadership opportunities and if you choose to further your education you can move into the clinical positions. It's a great company, I hear they have plans to expand into Nevada Arizona and northern Utah, it's exciting to be a part of a company eager to help more families.
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Do not waste your time here. Almost any place is better to work than here.

There are so many things wrong with this company. The staff is under trained and under valued. They spend a great deal of their time on the phone. They run the place like it is a residential placement center and not like a day program. The management is condescending and misogynistic.
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Major changes needed

Hours are usually between 9am and 6pm with 3 hours shifts. So, you'd be given a shift from 9-12, 12-3, or 3-6 with an occasional meeting from 6-7. You will be scheduled with a client for each shift and then switch off at the ends. Management needs a lot of improvement. There are team leads, day treatment manager, associate director, director and then CEO. It's very close knit for the location you work at. You will probably never meet anyone else. For example, a St. George employee will most likely never meet a Cedar City employee. Management (day treatment manager and directors) usually never take suggestions into mind on how to better the company. They say they will bring it up at the next meeting and then nothing ever happens. The culture is iffy. It definitely has its cliques and there are some questionable people who have been getting hired. Everyone is very supportive though when someone needs help with a client. It is mainly women who work here. The hardest part and best part of the job is the clients. They can be really hard somedays or really good other days. Its easy to take what they say and do to heart but you need to have thick skin and realize they are going through a lot and your'e and easy target because you "have to take it." Hours are also not always guaranteed because clients cancel a lot. So if you are expecting to work 20 hours one week, it could easily drop to 17 or lower depending on how many of your clients cancel.


Flexibility with hours, weekdays only


No breaks or lunches, long days
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Every employee quits with a letter to management about reasons they are leaving so they can improve. Nothing improves. Staff is undervalued. Shifts cancel after you arrive to work. No mentors. Criticism never compliments. Shut up and do as your told. If you last more than 3 months your a champ.


Shifts end


24 7 and not paid for a lot.
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Fun workplace

Crimson was a very rewarding job, I got to learn new things everyday that I though I had already mastered. The number of session cancelled was very frustrating. Driving your own vehicle when no company vehicle was difficult given the outrageous gas prices. There was also some miscommunications between admin and staff. The people at crimson are really fun to work with and they make you feel supported.
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Awesome, fun, and energy

They are very helpful and will do most of what they can to get people where they need! They listen well and are willing to take considerations when necessary.
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Great pay, great management

I’ve been very pleased with my work experience here. I’ve learned so many great things about behavior management and relationships. It’s a pleasure to be involved in a clients treatment. Management has created something special and unique that I’ve never been a part of before. A structured environment with the autonomy to learn and grow at my skill level shows how much this company cares about me individually and I’ve see how much they care about my co-workers. It’s a wonderful, safe environment, worth a strong emphasis in training and development.
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It's an amazing place

I have been at Crimson Counseling for a couple of years now and it is amazing. There are some growing pains as it is a new company but if you want to succeed, you will! I have never had a problem being heard or praised. The job isn't for everyone, as it requires motivation, engagement, and innovation. You are mentoring troubled kids and making a huge difference. There are some disgruntled ex-employees that struggled with motivation and were negative influences. We try to foster an environment of positivity and safety.
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Not a good place to work. Bad benefits, bad management.

Do not work here. It is poorly run and the owner does not take feedback well. He will turn it around on you and tell you that you’re “not team crimson”. It’s very cult like in the way they give the least amount of money possible and overall how they treat employees and then they expect you to be all about Crimson.
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Unstructured stressful work environment

Don’t waste your time! Crimson might say all the right things at first but you will soon realise they lack follow through in all areas. The can’t keep employees and continue to bring in hostile clients. The only provide 6 hrs of training before throwing you in with 2-3 aggressive clients. They do not treat employees well, the owner and director are Misogynistic and manipulative.


Centrally located Close enough to walk from the college


Aggressive clients, Lack of training, Rude leadership, Working without pay, No overtime hours, Disorganised, Poor upper management.
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Opportunities for Growth and Staff who Truly Want to Make a Difference in Peoples Lives!

Crimson Counseling is an outlier in the mental and behavioral health services industry. There are no other services offered in the area that compare to the mission and quality of care that Crimson offers to their clients and to the community and it is so rewarding to be part of this mission. They genuinely care about the clients they serve and spend so much time and effort staying current on industry standards and on enforcing evidence-based skills lessons that have a profound impact on the lives of those they serve. The owner, directors and upper management also care about the welfare and work-life-balance of their employees and are very open to feedback and work hard to address and resolve issues as they arise. I highly recommend pursuing employment at Crimson Counseling!


Great co-workers, rewarding work making a difference in the lives of under-served individuals, employee referral bonuses and opportunities for advancement.


Challenging clients with executive functioning delays which can sometimes be difficult to manage.
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Strong leadership, team leads, management, directors, ownership.

I’ve never been to a company where leadership was emphasized so much. I love the accountability and ability to grow in leadership. If you struggle with accountability, relationships, growth and hard work than Crimson isn’t for you. The directors and ownership are involved in the company more than I’ve seen with any other company. They are not afraid to get in the trenches and help our team solve problems. The company really cares about the clients and will put the treatment needs of the client above any personal agenda. If personal agenda is more important then the overall mission and values of the company you will struggle working here. The owner and directors have always been approachable and willing to hear my concerns. They want me to succeed professionally. This has required flexibility and collaboration. They offer tuition reimbursement for behavior analyst who start course work while employed with the company. They have stellar group programs, day treatment experiential lessons and individualized skill acquisition programs for clients. They have great compensation packages for those who want to move up in leaderships positions and / or clinical positions. I’ve been impressed with the autonomy allowed to do my work.


Autonomy, culture that cares about its employees from the top down.


Can be overwhelming in the beginning as there is a lot to learn, a lot of systems, a lot of training in behavior management and running skill acquisition programs.
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Unprofessional and Dishonest

There is a reason that they are always looking for employees. Their turn over rate is one of the largest in the mental health profession. Poor management from owner and directors. This company lacks boundaries and communication.


Good co-workers with an honest desire to help others.


Empty promises, manipulation and poor treatment of the staff, Inconstancies and favoritism, No benefits unless you are a Director or higher, Violent clients, not enough training or support, Late night messages, Canceled shifts, loss in hours.
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Official response from Crimson Heights

January 23, 2022
Our turnover is above industry standard and we retain team members who are passionate about serving individuals with social emotional and behavioral challenges and who are bought into our mission. We establish firm boundaries with all of our team members as evidence of our conflict resolution and no gossip policy. Those who like to gossip and who are afraid to resolve conflict will struggle in our work environment. We encourage all team members to follow the chain of command and communicate with their supervisor when their is a problem. We do not offer benefits for part-time employees. We do offer a variety of benefit packages to those who work full-time and have averaged full-time for 90 or more days. We empower our team members with the autonomy to take initiative in their training as everyone learns differently, to communicate with their team leads and their supervisors when they need more help. Our team leads meet weekly with leadership to discuss treatment plans, systems, scheduling and training so they are equipped with the tools to help their team. Leaders and management are given pre-approved administrative time to help support their teams, find open shifts for cancellations, and render the treatment as outlined in the clinicians treatment plan.

Great team spirit. Understanding management that are willing to help.

I have enjoyed working at Crimson Counseling. I am learning a lot and I know that I have room to grow in the company. The environment is positive and makes you want to work hard to reach the goals we have all made.


Fast past environment, I feel like a lot gets done in a small amount of time. I feel productive when I am here.


The phone never stops dinging when I am not at work, Its hard to separate work from home life, Training is hard to do as it is a learn as you go type of job.
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Overall rating

Based on 29 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.9 out of 5 stars for Culture
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