On a day to day basis I resolve all requests for Telecommunications services. Wheather it be a new phone and voicemail account, resolve any and all issues with phone cabling, fix a firepanel that is experiencing and issue, install callboxes for security gates, install ISDN lines for video conferencing, terminate 110 / 66 block with 25 - 100 pair copper cabling, terminate CAT 5 / CAT 6 cabling, make station cables where a longer than standard cable is required, Conduct all mass moves during construction, help endusers with any questions they may have concerning phones or voicemail, manage all phone inventory, run reports as needed on PBX, perform all patches and upgrades on PBX / Call Pilot, manage all voicemail accounts. Work with Federal staff to provide all Telecommunicaitons and Radio Frequecie request.
The most challenging part of this job has been to understand the cabling plant. This is a campus type environment so a connection sometimes is routed through as many as four building before terminating at the PBX.
Job location is at NETL (DOE) in Morgantown, WV.
I have learned a lot about firepanels, callboxes, and ISDN's.
Walking from building to building in the weather.