Cross Country Healthcare Employee Reviews
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Nice place to work.
Indeed Featured review
The most useful review selected by IndeedAll positions have ups and downs. I've learned a lot and respect the work this company does. I love helping people and this is a customer service base position.
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Great Place to Work
Junior Recruiter (Current Employee) - Remote - June 26, 2022
Cross Country Healthcare is a great place to work. Everyone is so helpful and accommodating. I have learned a lot about the healthcare industry as well as learned many skills to help grow my own abilities to succeed in the corporate world.
Pros
Great culture, open door policy managers
Cons
They have been firing many employees so this causes anxiety
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Official response from Cross Country Healthcare
June 28, 2022We love hearing when our employees are happy! Thank you for taking the time to share your experience at Cross Country Healthcare.
Cross Country Healthcare insights
What people like
- Clear sense of purpose
- Ability to meet personal goals
- Time and location flexibility
Areas for improvement
- Trust in colleagues
- Sense of belonging
- Overall satisfaction
Great Fun Place
Healthcare Recruiter (Current Employee) - Remote - June 6, 2022
This company is fantastic to work for. Great pay and benefits. Friendly environment. They truly value their employees. Managers are always engaged which is a great benefit.
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Official response from Cross Country Healthcare
June 13, 2022We greatly appreciate the positive feedback and look forward to watching our employees shine!
Just don’t work for this company
Admin (Former Employee) - Atlanta, GA - May 2, 2022
Very clique and if management does not like you, just leave. The worst company I have ever worked for. They have a nice pitch but when you get in you will be sorry.
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Official response from Cross Country Healthcare
May 3, 2022We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.
Nothing is good at this company
Shared Services Operations (Former Employee) - Boca Raton, FL - April 25, 2022
No respect, micro managing attitude, boys club, no place to grow, countless hours and it is never enough. Management can't support the growth and totally lost in their own way. New people can't adapt
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Official response from Cross Country Healthcare
May 31, 2022We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.
Don't do it
Recruiter (Former Employee) - Florida - April 20, 2022
Was sold a dream like everyone else in the reviews. It's a good place to start for professionals with no experience in their particular field. Gain some experience then leave.
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Official response from Cross Country Healthcare
May 3, 2022We are deeply sorry to discover that you didn't have the best experience at Cross Country. Please help us fix this issue going forward by emailing HRHelp@crosscountry.com. Your concerns are very important to us.
Don’t do it!
Travel Nurse Recruiter (Current Employee) - Boca Raton, FL - April 13, 2022
Do not work here as a recruiter. They make it sound really nice during your interview, but it is awful. Micromanaged and told you weren’t working when in fact you haven’t left your desk! They love to hand out write ups and threaten to terminate you for not booking as many nurses as they want. They hire too many recruiters which makes your job even harder, because of competition. They promote under qualified “favorites”. The blonde witch holds meetings every week to intimidate you, and threaten your job and make you feel worthless. Followed by a good old write up. Even tho you’ve given it your all, it’s not good enough for them. If you enjoyed high school drama, then you will love it here.
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Official response from Cross Country Healthcare
May 3, 2022We regret to hear that your experience working with us has not been a positive one. We hope you allow us the opportunity to learn and grow from your experience.
I enjoyed working for Cross Country
LPN Covid Response Nurse (Former Employee) - Tennessee - April 1, 2022
Overall good place to work, any problem that came up was taken care of by email with 24-48 hours. Any time off requests are honored, and no questions are asked about call outs or sick days, but with no PTO or sick time available, you don't want many of those to occur.
Pros
Work life balance, good compensation
Cons
No PTO, sick days, etc
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Official response from Cross Country Healthcare
May 3, 2022Thank you for taking the time to write a review about your experience working with us. We hope you will continue to look to us for future career opportunities.
Great place to work with advancement opportunities
Jr. Recruiter (Current Employee) - Boca Raton, FL - March 13, 2022
I’m currently working remotely as a Jr Recruiter at CC Healthcare. Initial interview was through indeed which was a video call screening. Next was a phone screen with a recruiter, who then set me up for a zoom interview with the hiring manager. The overall process was great, final interview was straight to the point about my experiences and plans for the next few years. Training is great. Job is perfect for anyone with customer service experience and average or above computer literacy.
Pros
Remote work
Cons
Fixed schedule
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Official response from Cross Country Healthcare
May 3, 2022We greatly appreciate the positive feedback and look forward to watching our employees shine!
Don’t work here !!
Jr. Recruiter (Former Employee) - Florida - February 23, 2022
When you start orientation there is about 100 people on the call. If you don’t meet the requirements on point they will fire you. They are not understanding, they over work you. DONT WORK HERE AS A RECRUITER.
Pros
Remote
Cons
Everything
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Official response from Cross Country Healthcare
May 3, 2022We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.
Jobs at Cross Country Healthcare
Great
Recruiter (Current Employee) - Florida - February 17, 2022
Great to work for. I to be able to work from home. I like the team I am on and how helpful my managers are as well as my team members. Very understanding ofy home life.
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Official response from Cross Country Healthcare
February 23, 2022We love hearing when our employees are happy! Thank you for taking the time to share your experience at cross Country Healthcare!
This is an awesome and fair company to work for.
LPN (Licensed Practical Nurse) (Current Employee) - Elizabethton, TN - February 16, 2022
I absolutely love this company. They are always there when you need them. We contract through the health department, and it’s honestly the best job I have ever had.
Pros
Very professional, and compassionate people, great pay, great hours.
Cons
I don’t have any cons
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Official response from Cross Country Healthcare
February 23, 2022We love hearing when our employees are happy! Thank you for taking the time to share your experience at Cross Country Healthcare!
Great pay for my role, as well as adequate assignments.
CNA - Certified Nursing Assistant (Current Employee) - Appleton, WI - February 1, 2022
Great pay for my role, as well as adequate assignments. Always seeking ways to benefit me in my role, as well as my pay. Communication is a little skewed, but overall a good company to work for.
Pros
Daily, weekly, biweekly pay-you choose Detailed information of the assignment before start date
Cons
Healthcare Sometimes poor communication, reporting to several recruiters
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Official response from Cross Country Healthcare
February 23, 2022Thank you for taking the time to write a review about your experience working with Cross Country Healthcare. We hope you will continue to look to us for future career opportunities.
Great place to work
Sr. Recruiter (Current Employee) - Boca Raton, FL - December 15, 2021
Great management, great job, great benefits. You can work from home which is PERFECT. I hope I can retire from this company some day. I love it. It’s a fun job! I don’t mind getting up and working!
Pros
Bonus and commission
Cons
Favoritism in management and it’s very obvious
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Official response from Cross Country Healthcare
February 23, 2022We greatly appreciate the positive feedback and look forward to watching our employees shine!
A lot of work required work after hours to meet deadlines
Business Analyst - Remote ( Contract ) (Former Employee) - Remote - December 9, 2021
Overall review is that they are a good company just a lot of work and sometimes after hours. This is requiring additional charachers so I'm typing more to meet the minimum characters.
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Official response from Cross Country Healthcare
February 23, 2022Thank you for providing us with feedback regarding your experience with us. We sincerely appreciate it and wish you the best in all your future career endeavors.
A lot of work that doesn’t match pay!
Payroll Specialist (Former Employee) - Boca Raton, FL - November 23, 2021
I worked for the company about six years and they only give opportunities to unqualified friends and and family. The only person that promotes based on work ethic retired from the company this year. She seemed to be a fair person. They have so many hard working people who feel stuck afraid to leave because they’re comfortable. Most people complain about the pay, because as a billion dollar company they don’t compensate well. They claim to want to provide a workplace with inclusion and no discrimination, but it’s happening everyday. As usual the little people do more work and get paid less. You have adults being paid as teenagers. Most people that leave the company have a real opportunity to grow and obtain better positions. I can only be grateful for the experience. If you can work for Cross Country you will be equipped to work in a high pace, heavy workload environment.
Pros
Working remote. Free bagels when we were in the office. Accepting of family emergencies.
Cons
No more than a 2% and 3% raise per year. Nepotism and favoritism
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Official response from Cross Country Healthcare
February 23, 2022We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.
Remote Work - Friendly Environment - Work Family Unity
Sr. Recruiter (Current Employee) - Remote - November 4, 2021
I am green to CCH, but thus far, everything is going well. Those I have interacted with are cordial and friendly. The team I was paired with is new to CCH, and the client we are assigned to is also new. This is a good thing because it allows us to learn and grow with CCH and the client. Do not let me scare you. We have 100 percent support from CCH management, who is by our side every step of the way to provide guidance and assistance. Frankly, I enjoy the liberties of figuring matters out and developing methods to help serve our client's needs. Underutilization of full potential, but in all fairness, I am new here
Pros
Remote work - work flexibility - descent pay and benefits
Cons
Underutilization of skillset, but in all fairness, I am new here
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Official response from Cross Country Healthcare
February 23, 2022We love hearing when our employees are happy! Thank you for taking the time to share your experience at Cross Country Healthcare!
Ok but not great
Sale Associate (Former Employee) - Boca Raton, FL - October 24, 2021
It was great at first but there is a lot of favoritism and cheating. They move people into management roles that couldn't even do the job but went by their looks and favoritism again.
Pros
Paycheck and used to be fun
Cons
Notpicking and poor management that couldnt do the job but became a manager.
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Official response from Cross Country Healthcare
February 23, 2022Thank you for providing us with feedback regarding your experience with us. We sincerely appreciate it and wish you the best in all your future career endeavors.
Great for starting off
Dental Assistant (Former Employee) - Milwaukee, WI - August 6, 2021
I was unable to obtain a position straight out of school due to lack of experience. That's when I looked into this temp agency. I am forever grateful that they gave me a chance to prove myself and to gain different experiences. I was able to obtain my first assignment the same day after passing my drug test. My recruiter always had assignments for me. It was fun going to different offices. Everyone was always very appreciative and thanked me for my services. The only negative thing about working for a temp agency is that it is difficult obtaining a new apartment or vehicle because companies don't consider temp agencies as stable income.
Pros
pay raise, assignments available, great recruiter
Cons
No temp to perm opportunities, difficulties obtaining an apartment or car because work is " TEMPORARY".
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Official response from Cross Country Healthcare
August 13, 2021We greatly appreciate the positive feedback and wish you the best in your career!
Very professional
Temporary Employee (Former Employee) - California - July 25, 2021
Anytime I had a concern it was addressed. They placed me with a good company. Once Covid hit and I had concerns about working alongside my coworkers, they were unable to accommodate but it worked out because most of the permanent employees went to work from home.
Pros
Felt listened to
Cons
No steady assignments in my city
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Official response from Cross Country Healthcare
July 26, 2021We greatly appreciate the positive feedback and wish you the best in your career!
Shifts canceled
Dental Assistant (Former Employee) - Milwaukee, WI - July 3, 2021
I thought this would be a good company to work for. However my shifts would get canceled and I was unable to find a replacement at the last minute. They wouldn’t pay for the cancellation and I was out of a paid shift. And also no raise for 3 years!
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Official response from Cross Country Healthcare
October 4, 2021It pains us to hear that your experience at our award-winning staffing company wasn't the best. For us to improve employee satisfaction, we kindly suggest you discuss this matter further by contacting HRHelp@crosscountry.com.
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Ask a question about working or interviewing at Cross Country Healthcare. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
Ratings from women
4.4
InHerSight Score4.3Personal Development
4.6Career Opportunities
4.3Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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- What is the best part of working at Cross Country Healthcare?9 people answered
- What tips or advice would you give to someone interviewing at Cross Country Healthcare?5 people answered
- How are the working hours at Cross Country Healthcare?5 people answered
- What is the interview process like at Cross Country Healthcare?4 people answered
- Will you hire someone that has a background? Misdemeanor or felony charge?4 people answered
- Paid every week?4 people answered
- How do you feel about the future of Cross Country Healthcare?4 people answered
- How did you feel about telling people you worked at Cross Country Healthcare?4 people answered
- What advice would you give the CEO of Cross Country Healthcare about how to improve it?4 people answered
- How long does it take to get an interview after you apply at Cross Country Healthcare?3 people answered
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