Working at Cross Country Nurses: 368 Reviews

travel job

RN Staff Nurse (Former Employee) - Rockville, MD - September 24, 2017

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got to experience work in a different setting and state. there is a difference requirement in skill set from state. had to take on more training with learning istat care.

Pros

learned and/or add to nursing experience

Cons

travel job expencive with relocation

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Great recruiter and supportive staff

Travel Nurse (Former Employee) - Ohio - May 17, 2023

What is the best part of working at the company?My recruiter always looks out for me.What is the most stressful part about working at the company?The different hospitals that are so understaffed and being a traveler in general adapting to different floors and people you work with is a necessary skill.What is the work environment and culture like at the company?Helpful and caring about their employees What is a typical day like for you at the company?Work hard for your money 🎶 so hard for your money

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Official response from Cross Country Nurses

June 7, 2023

We are so glad you enjoyed your time here at Cross Country! On behalf of our company, thank you for taking the time to write a review about your experience with us.

A quality company working in a challenging industry

Senior Recruiter (Former Employee) - Boca Raton, FL - April 29, 2023

What is the best part of working at the company?Very good team work to accomplish your tasks . Company does its best to fairly deal with clients, customers (medical care workers) while valuing internal staff What is the most stressful part about working at the company?Delivering top notch services to all that you are working with What is the work environment and culture like at the company?Very up beat with everyone working in collaboration towards the same goals of providing excellent service. The company provides Very good support to enable success What is a typical day like for you at the company?Very fast pace. The industry poses numerous challenges that have you proactive every day. Never a dull moment

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Official response from Cross Country Nurses

June 7, 2023

Thank you for the great review! We are so glad you enjoyed your time here at Cross Country. The insightful review is greatly appreciated.

Just okay

Recruiter (Current Employee) - Remote - April 15, 2023

Over saturated market and the culture here can make it tough to excel. Overall a great company to work for, but the company is changing and the market seems less than stable.

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Official response from Cross Country Nurses

June 7, 2023

At Cross Country we take every bit of your feedback into consideration. Thank you so much for taking the time to give us a review!

A great partnership

Traveling Sterile Processing Technician (Current Employee) - Wyoming, MI - March 29, 2023

I've been with CC for four years and I've been working the whole time, other than the 3 months due to covid pandemic. My recruiter is kind and professional and has kept me working, it's a great partnership and working experience

Pros

Jobs all over the country

Cons

No paid vacation time

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Official response from Cross Country Nurses

April 13, 2023

We love hearing when our employees are happy! Thank you for taking the time to share your experience!

Wouldn’t recommend anymore

CNA - Certified Nursing Assistant (Former Employee) - Maine - March 9, 2023

My first contract with Cross Country was pretty smooth. My recruiter wasn’t very responsive or even helpful really, but I didn’t have issues come up I couldn’t handle myself. Second contract was where it fell apart. I applied for another job and when I would reach out to my recruiter for a follow up, I wouldn’t get an answer for days. When the answer would finally come, it was always that she would know something by the end of the day and would let me know. I would never hear anything back. This went on for well over a month. In that time period, I missed out on numerous jobs. Finally, I called their corporate line and asked to speak with a manager. I wanted to switch recruiters. Over the next couple weeks, I was sent to 3 different people, all who I left voicemails with. I never received a call back. I finally went with another company and have found a job rather quickly. Overall, I do not recommend this company. There is no follow up or follow through. To me, they don’t seem to care about their workers because they are still making their big money. Cross Country was not worth the hassle.

Pros

Higher paying contracts

Cons

No follow through, no help, no communication

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Official response from Cross Country Nurses

April 13, 2023

Thank you for letting us know about your experience. We strive each and every day to improve upon our company culture and take questions and concerns very seriously. If you would like to discuss anything else confidentially, please contact HRHelp@crosscountry.com

Good until it wasn’t

RN (Former Employee) - New York, NY - February 23, 2023

I was a travel nurse here. Onboarding is very tedious but once that’s done it gets easier. My recruiter was good until she wasn’t. I was accused of breaking a contract I never signed. I didn’t sign it because the offer initially presented was lower once I was ready to sign and I was given excuses. Aside from they have several staff members working with you and they don’t communicate with each other. For example you will tell your recruiter you’re going to renew your credential on a certain date and then compliance is harassing you daily to renew said credential.

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Official response from Cross Country Nurses

April 13, 2023

Thank you for letting us know about your experience. We strive each and every day to improve upon our company culture and take questions and concerns very seriously. If you would like to discuss anything else confidentially, please contact HRHelp@crosscountry.com

Unprofessional & Unorganized

Nurse (Former Employee) - San Diego, CA - February 9, 2023

Will lowball you with offers of employment. Called with an offer one day and changed the rate of pay the next. Applied for a specific location and was told it was unavailable when in fact it was not.

Cons

unorganized, unprofessional

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Official response from Cross Country Nurses

March 14, 2023

Thank you for letting us know about your experience. We strive each and every day to improve upon our company culture and take questions and concerns very seriously. If you would like to discuss anything else confidentially, please contact HRHelp@crosscountry.com. Thank you and best of luck in all your future career endeavors.

Den of liars and hollow people

Recruiter (Former Employee) - Remote - January 28, 2023

From day one until the last day, it was lie after lie from the top down. There was a false sense of security. In hindsight I regret ever having encountered this company along with all of it so called leadership. Do not trust anyone at this company.

Pros

I left and found a much better company to work for.

Cons

The supervisor leadership from top to bottom

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Official response from Cross Country Nurses

February 9, 2023

It pains us to hear that your experience at our award-winning staffing company wasn't the best. For us to improve employee satisfaction, we kindly suggest you discuss this matter further by contacting HRHelp@crosscountry.com.

5 stars

Registered Nurse (RN) (Current Employee) - Newark, NY - January 27, 2023

What is the best part of working at the company?Good community, good communication. If an issue should arrise very prompt to fix it.What is the most stressful part about working at the company?Did not have anyWhat is the work environment and culture like at the company?Team players and very approachableWhat is a typical day like for you at the company?Accepting and good communication

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Official response from Cross Country Nurses

February 9, 2023

Thank you for taking the time to write a review about your experience working with Cross Country.

5 stars

Nurse Recruiter (Current Employee) - Boca Raton, FL - January 21, 2023

What is the best part of working at the company?Alot of AutonomyWhat is the most stressful part about working at the company?Meeting quotasWhat is the work environment and culture like at the company?Very friendly supportive and courteous.What is a typical day like for you at the company?alot of phone calls, texts and emails.

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Official response from Cross Country Nurses

February 9, 2023

Thank you for taking the time to write a review about your experience working with Cross Country.

Great place!

RN (Current Employee) - Orlando, FL - January 10, 2023

This is a good company. I would recommend them. You can make much more money as a travel nurse instead of a full time staff nurse. The recruiters are great as well

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Official response from Cross Country Nurses

February 9, 2023

We greatly appreciate the positive feedback and look forward to watching our employees shine!

No complaints

Registered Nurse (Former Employee) - Warren, OH - December 23, 2022

I enjoyed working for this company. The pay was excellent and my recruiter always made his presence known and was available when I needed him for anything.

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Official response from Cross Country Nurses

February 9, 2023

We greatly appreciate the positive feedback and look forward to watching our employees shine!

Great recruiter

Rn (Current Employee) - Florida - December 11, 2022

I’ve been traveling with cross country for nearly two years now they have been absolutely amazing to me. My recruiter has been phenomenal and a ton of help.

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Official response from Cross Country Nurses

December 13, 2022

We greatly appreciate the positive feedback and look forward to watching our employees shine!

5 stars

Recruiter (Current Employee) - Houston, TX - December 3, 2022

What is the best part of working at the company?Respectful and caring management that helps me grow. What is the most stressful part about working at the company?Cancels. Unpredictable actions from nurses. Not their fault necessarily just life. I am learning to roll with the changes What is the work environment and culture like at the company?Inclusive and very mindful of people’s needs. Respectful of everyone. What is a typical day like for you at the company?Lots of phone calls texts. Matching nurses with open assignments

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Official response from Cross Country Nurses

December 6, 2022

We really appreciate you sharing your experience working with Cross Country Nurses, and we’re very happy that you found it to be a positive one. We look forward to helping you achieve all of your career goals. Thank you!

decent recruiters

RN (Former Employee) - Chattanooga, TN - November 17, 2022

They worked with me on my scheduling, and my availability as well as the location and pay package I was looking for. They also had good benefit that started on day 1.

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Official response from Cross Country Nurses

November 28, 2022

We greatly appreciate the positive feedback and wish you the best in your career!

Not productive

CNA - Certified Nursing Assistant (Former Employee) - Portland, ME - November 8, 2022

The recruiters ignore your calls, never call or email back, and are always on vacation without notifying you that they are not going to be there for weeks. Payroll doesn’t pay correctly per contract. Always check you pay stubs because it’s never the same or correct. your pay changes without them telling you. When you bring it to their attention, they still don’t pay you what is owed to you. I will never work for this company again.

Pros

None

Cons

Never paid correctly

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Official response from Cross Country Nurses

November 16, 2022

We are very sorry to hear about your experience with us, as it does not reflect our intentions or expectations as an award-winning staffing company. We believe that every negative experience is a learning opportunity, so we hope you will reach out to us to discuss this situation further. Please contact us at your earliest convenience to discuss this matter confidentially at HRHelp@crosscountry.com. Thank you and best of luck in all your future career endeavors.

Horrible staff

Registered Nurse (Former Employee) - Las Cruces, NM - October 22, 2022

I would never work here again because the staff treat the people like s*** the way they treat people is awful I would never worked here the doctors are not knowledgeable the nurses ain't knowledgeable this place is ugly

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Official response from Cross Country Nurses

November 1, 2022

It pains us to hear that your experience at our award-winning staffing company wasn't the best. For us to improve employee satisfaction, we kindly suggest you discuss this matter further by contacting HRHelp@crosscountry.com.

Good experience

RN (Former Employee) - Nashville, TN - October 12, 2022

Good travel agency if you have a good recruiter. I received automatic pay increases if rates went up. I had to change recruiters due to lack of communication and was easily able to.

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Official response from Cross Country Nurses

October 18, 2022

Thank you for taking the time to write a review about your experience working with Cross Country Nurses. We hope you will continue to look to us for future career opportunities.

Fair pay?? Not really

Travel Company (Former Employee) - Boca Raton, FL - September 22, 2022

Worked for them for 3 years. The recruiter was nice. The pay was not on par with other RN jobs. Have not gone back. Now they merged with an other company.

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Official response from Cross Country Nurses

September 27, 2022

We are very sorry to hear about your experience with us, as it does not reflect our intentions or expectations as an award-winning staffing company. We believe that every negative experience is a learning opportunity, so we hope you will reach out to us to discuss this situation further. Please contact us at your earliest convenience to discuss this matter confidentially at HRHelp@crosscountry.com. Thank you and best of luck in all your future career endeavors.

ok place

Area Staffing Manager (Former Employee) - Tampa, FL - September 9, 2022

i started off liking the employment but the expectations are kinds of unrealistic when dealing with other people. i love the work place def a good and cheerful enviroment

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Official response from Cross Country Nurses

September 13, 2022

Thank you for providing us with feedback regarding your experience with us. We sincerely appreciate it and wish you the best in all your future career endeavors.