Questions and Answers about Crossroads Hospice

Here's what people have asked and answered about working for and interviewing at Crossroads Hospice.

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The best questions are directly relevant to Crossroads Hospice.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

20 questions

Making Crossroads a better place to work? I’ll start off with better and stronger orientation period, one week of in-house is rushed, go over a bit of everything then move onto your assigned work area. Next, OJT with a mentor who may or may not be a good person to follow. You have no idea if they are good or best choice until you are behind the pen. So, longer OJT will be helpful. The caseload is overbearing, RN’s, CNA’s, SW’s even the Chaplin’s are overworked. Give a caseload a number, then stop until that employee gets adjusted and stop again, will the patient have a Crossroads person that gives the time and effort to coordinate all care? Look at travel distance that worker bee is driving. The patient is our priority not how many visits we can do in an eight hour period, this is where Crossroads fails. Being tethered to a phone emails are a hazard, taylor the email programs for a more personal basis, want to get a parties attention, set up a special ringtone that gets the employees attention. One last thing, the 20th Century was 18 years ago, why is it that all medical systems are mandatory PC based while Crossroads is still on pen/paper, a good guess would be billing. Your at a visit longer if using pen/paper than with a computer. We could do more for the patients if we weren’t sitting and writing. The family’s gets computers before the ‘out in the field’ staff do not. Being pressured to quit is not kind, but can’t find anything substantial to fire you for. Also maybe a kind word or two if you are doing your best and treating the dying with respect and the adoration they deserve. The employees POV is not considered, listen to our fears, please.

Answered

The company needs a reboot! There are better choices for employment in the Akron area. I am so glad that I quit. I should have left a year sooner.

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Free Hospice even when you don't qualify.

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Have more professionally trained administrative staff. Possibly look at the hiring of family members and consider the conflicts of interest.

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Indeed. I applied through the website and was called for an interview. Offered the job on the spot.

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