Working at Crowd Surf: 22 Reviews

A lot of work and a bit un-organized - need to work hard to get paid well but great for experience and connections - would recommend starting here and then moving on

Was this review helpful?

good when there is work

Transcriber (Former Employee) - Remote - June 15, 2023

there isn't a lot of work available but when there is it is decent. very easy work. the pay isn't great but is good for supplementing income to pocket money.

Was this review helpful?

Secure working environment

Transcriptionist (Current Employee) - Remote - June 22, 2022

I work on transcription tasks at least 8 hours a day at CS.I've learned to be a good listener. The management needs improvement on customer service. The workplace culture improves listening skills. The hardest part of the job is getting no tasks on the work dashboard.The most enjoyable part of the job is working on audible HITs.

Pros

Bonuses

Cons

Seasonal jobs.

Was this review helpful?

Poorly managed company, low pay, but fun side gig

Transcriptionist (Current Employee) - Lacey, WA - March 26, 2022

The job is typing captions for the deaf/hard of hearing. It's a fun and interesting job, but some of the audio is atrocious so you will need good headphones. Unfortunately, the company is poorly managed and they allow some truly awful workers in who do horrible transcripts that the good workers have to clean up later, making the good worker's pay lower because they're paid by the piece, not the hour. Great business model, huh?The biggest downside of this job is the low pay. It's way under minimum wage. Some workers who have been at this for years do make some money at it, but management has been cutting the bonuses so those good workers are slowly dropping away. My takeaway: Only do this as a fun side gig.

Pros

flexible hours, interesting work that benefits others

Cons

Extremely low pay

Was this review helpful?

really good company not so good pay though!

Transcriber (Current Employee) - Abuelo, NM - January 28, 2022

I really liked the company the only issues I had is it hard to get through and a little difficult to join, and the minimum wage pay of 12$/hour isn't so exciting but for the audio hours are as few as 20 seconds to 10 mins, which makes the job quite easier and I love working from home gives me the opportunity to do other things and have time for myself personally overall it's a good company!:).

Pros

A good work environment can be fun! Lots of jobs to do, not, difficult to start the job, and amazing support:)

Cons

not so good pay as 12 dollars an hour!

Was this review helpful?

Crowd Surf insights

Based on 11 survey responses

What people like

Ability to learn new things
Supportive environment
Time and location flexibility

Great place to work, cool people, great management

Account Manager (Current Employee) - Nashville, TN - October 15, 2021

Love working here, but can be stressful. Some days are so busy you can't catch a break to eat lunch, other days are more chill. Overall cool work, exciting opportunities, and more.

Pros

type of work, remote options available

Cons

pay

Was this review helpful?

Heavy Workload - Not Enough Support

Employee (Former Employee) - All Offices - February 24, 2021

Working Hours are non existent. Management preaches balance and respect for the team's time but doesn't practice it. Staff turnover is consistently high due to heavy workloads, not enough support, and poor management. Pay isn't competitive and commensurate with the job duties. Company is a great place to network and gain more skills. If you choose to work here do not expect boundaries or to advance into a new position, the only way to move up at Crowd Surf is if someone were to leave or be fired. I highly recommend considering all options before dedicating your time and efforts here. It is not for everyone!

Pros

Working with big clients in the music industry, gaining more skills, networking

Cons

Low pay, long hours, heavy workload, no support, poor management

Was this review helpful?

productive and fun to work

Transcriber (Former Employee) - uk - April 8, 2020

the work flow is awesome and jobs are always available. its timely manageable the hardest part of the job is where u get some of the audios are not clear

Was this review helpful?

poorly ran company

Marketing Intern (Former Employee) - Hollywood, CA - March 12, 2020

Crowd Surf is poorly run and survives off the backs of unpaid interns. The upper management is so concerned with their own status and ego that they fail to recognize the talent of their under appreciated and uncompensated employees.

Was this review helpful?

Fun workplace enviornment

Intern (Former Employee) - Nashville, TN - February 3, 2020

Everyone was very nice that I worked for and they were patient and willing to explain and help with any projects/assignments they had for me if I had any questions.

Was this review helpful?

Rate your recent company

Share your experience to help others

The work is always there but not a way to make anything but gas money

Transcriptionist (Current Employee) - Remote - December 20, 2019

The work is always there but not a way to make anything but gas money. You can log on almost anytime of the day and there is work to do. You only get paid a few cents per 20 second insert.

Was this review helpful?

Productive and fun workplace

Office Assistant, Podcast Producer, Social Media Assistant (Former Employee) - Nashville, TN - December 17, 2019

Great environment to work in. Management is understanding and supportive of your goals. Flexible work hours and great office culture. Would recommend.

Was this review helpful?

Just okay.

Transcriptionist (Current Employee) - Remote home - October 23, 2019

The program is easy to maneuver. You have to check in every day because they do not send emails for work. Wish pay was a bit more. The available work varies. Wish it was more steady.

Was this review helpful?

Good work place and good culture

Publicity Assistant (Contract work) (Former Employee) - Nashville, TN - September 9, 2019

People were good to work with, it was a cool workplace. I started out as an intern in the publicity department which at the time was completely sectioned off from the marketing department so there was a lack of communication between the departments.

Was this review helpful?

good place to learn

Publicity Intern (Former Employee) - Los Angeles, CA - July 18, 2019

Crowd Surf was a great learning experience and everyone was nice. However, I wish people interacted more and that those higher up (so everyone besides the interns) made an effort more and weren't so intimidating to approach at times. I wish I could have been more involved and hands on. But, like I said, it was a good learning experience and I did get to work on some projects.

Was this review helpful?

Such a fun group of people, 10/10!

Digital Marketing/Social Media Intern (Former Employee) - Los Angeles, CA - April 2, 2019

I worked in the Hollywood office of CrowdSurf as a marketing intern for a few weeks before they promoted me to Marketing Assistant to finish out the summer in the Culver City office, along with completing my intern hours in Hollywood. Every single person I worked with between the two LA offices were amazing and fun. We would sometimes take lunch breaks to walk down Hollywood Blvd and take a quick shopping trip so the managers could get to know us interns. We had access to a Keurig and fridge for our own meals, and most employees worked with headphones in or with a loud speaker playing current music. Sometimes the manager would even bring in his dog! I hated when my time ended due to completion of internship hours because I would be more than happy to continue my career at CrowdSurf.

Pros

Music allowed, fun culture, fun people, good hours

Was this review helpful?

Transcribe from Home!

Transcriber (Current Employee) - USA - May 9, 2018

An online transcription job! Worked out great with my schedule. A great satisfaction knowing you are helping the hearing impaired improve their daily lives!

Pros

At home, online, flexable, no weekends or holiday work(by choice)

Cons

no benefits, better pay for longer hours

Was this review helpful?

Best in the business

Marketing Director (Current Employee) - Hollywood, CA - March 8, 2018

Most competitive digital marketing agency in the business. Very hands on team with on the job training and lots of support from upper management. Lots of opportunities to work face-to-face with artists.

Was this review helpful?

Contract Transcriber

Freelance Transcriptionist (Current Employee) - online - February 21, 2018

I have been a contract transcriber with them for over a year and the pay is super low. You get paid per task which is around $0.10 each task. You have to be quick and patient. There are ways to advance to make a little more but even from talking with others who contract with Crowd Surf, they say that the pay is not that great. It is something to do for a little bit of play money but is not a career place by any means.

Pros

Work when ever you want

Cons

low pay

Was this review helpful?

Great opportunity for an Hourly positition.

Marketing Assistant (Current Employee) - Nashville, TN - May 14, 2015

If you're willing to put in the work, this is a great place. I got in as an intern and was lucky enough to be hired on part time while I finished school. Provided great opportunity to get real experience while still being very flexible with my schedule.

Was this review helpful?

Exciting environment

Intern (Former Employee) - Los Angeles, CA - January 7, 2015

I love being an intern at Crowd Surf. I learned so much more than I expected. As a person who grew up using social media, I thought that I knew all about it, however I was mistaken. I now know how to use twitter for analytical purposes, rather than just hashtags. I loved helping out with events and being involved in the company.

Was this review helpful?