CSX Employee Reviews

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Great Company to work for
Intermodal Service Representative (Former Employee) –  Chambersburg, PAApril 20, 2018
Nice place to work for. They offer great pay, excellent benefits. The also train their employees well. They offer great opportunities for their employees to advance with in the company.
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Slash and Burn
Director (Former Employee) –  Jacksonville, FLApril 19, 2018
Losing volume and making money by cutting people and assets. Do not care about customers or employees. Typical company run by a hedge fund. Will soon run out of areas to cut and maintain operations.
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unpredictable
Trainman - conductor (Current Employee) –  Russell, KYApril 18, 2018
While pay and benefits are decent, the inefficiency of the company is very stressful and the overall way of life is diminished because of the unpredictable schedule. This is not a family oriented company and hinders it's employees from having any stability in their employment.
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Stressful and Lack of worklife balance
Trainmaster (Former Employee) –  Jacksonville, FLApril 18, 2018
I was a manager that worked for CSX for 5 years. My position was a trainmaster. During my time at CSX there was minimal worklife balance and for the time you had to put in the pay was low.
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A good company held hostage by venture capitalist
Mgr. Load Engineering & Design Services (Current Employee) –  Oak Brook, ILApril 5, 2018
Corporate culture has been eroded, career paths road blocked blocked, and the corporation stripped down in anticipation of sale for premium. Employees are no longer an assets, but instead though of as liabilities.
Pros
salary
Cons
corporate culture and identity
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Conductor
Conductor/Remote Control Operator (Former Employee) –  Charlotte, NC 28208April 1, 2018
Good job, but on call for 4 years before you can hold any type of shift work. Work in any weather and conditions. No family life until you get senority. Good pay and Benefits
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Schedule is tough
Locomotive Engineer / Freight Conductor (Current Employee) –  Jacksonville, FLMarch 31, 2018
Work on call only. No schedule and difficult travel schedule. Job is fine but working environment leaves a lot to be desired. Pay is good if you can take the schedule
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Freight Conductor
Freight Conductor/ RCO (Current Employee) –  Savannah, GAMarch 30, 2018
Single man's environment. Railroad lifestyle is definitely a strain on family. Would not recommend to someone who doesn't like being gone 60% of the time.
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terrible place
Train Conductor (Current Employee) –  Richmond, VAMarch 29, 2018
until your about 5 years in with the company you will be constantly furloughed which means you woulnt be making any money but you have to go back to work at the drop of a hate. you might be furloughed for a week or you might be for years and you could even be furloughed multiple times.
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Hard work
Foreman (Former Employee) –  FloatingMarch 28, 2018
Hard work away from home a lot Have to be on highest alert can be a dangerous job Pay is good insurance is good with dental and vision Work environment is good Your safety is more important than productivity
Pros
Good benifits
Cons
Lot of time away from home
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Lost Job due to downsizing
Payroll Support (Former Employee) –  Jacksonville, FLMarch 28, 2018
Enjoyed the work. Found work challenging. Learned technical skills, operating skills involving rr shipments, learned how to interact effectively with all levels of personnel and customers involved with freight damage and freight prevention. Worked for some very good managers, some adequate managers and some terrible managers. Culture was very stressful due to continual downsizing of management personnel and then union personnel. At times found training on job that you had to bump to was either very poor due to mentor attitude or very inadequate. The hardest part of the job was the environment of stress and strain created by the continual downsizing and its secretiveness. Many of my co-workers were friendly, personable, professional and always willing to help. These coworkers are the ones I miss most since I lost my job.
Pros
Benefits, skills obtained and opportunity to learn them
Cons
Stress of downsizing
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Good money, no job security
Conductor/Switchman (Current Employee) –  Evansville, INMarch 27, 2018
While there is work it is good. Good pay, enough time off to spend with family, but work is not guaranteed. They lay off out of nowhere and for reasons unknown. They send managers out with the intent of firing people for rules that are governed by interpretation that could and have changed after the employee is fired. The work is not hard, the money is good. If the company paid the employees what they were due ex: not paying claims that blatantly violate employee contracts because they know it takes years for it to go to an arbitrator to be paid; then it would be less stressful.
Pros
Money
Cons
On call 24/7. Time away from home. Having people constantly trying to fire you.
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Difficult times
Union Employee (Former Employee) –  Utica, NYMarch 21, 2018
Used to be one of the top railroads. Company is having some operational issues at this time, but If you can withstand the turbulence, it is a good long term career option.
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Over worked
Intermodal Service Worker (Former Employee) –  Fairburn, GAMarch 20, 2018
Some days you spend 16 hours walking tracks that are over a mile long. You walk theses tracks in all weather conditions. You are forced to continue moving. When you are not grounding you are in a truck that want you to reach a certain quota of boxes pulled. This means constant movement for all 16 hours.
Pros
Good Pay, Good Benefits
Cons
Horrible Management, Long Hours
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Good money, good benefits
Field Clerk (Former Employee) –  Rocky Mount, NCMarch 17, 2018
The benefits were great. I thought the job was secure.
Because you are on call and they can keep you up to 16 hours it was very hard to balance work and a home life.
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below industry standards
Conductor/Switchman (Current Employee) –  Walbridge, OHMarch 14, 2018
between the quick to fire management practices and the recent relaxation of safety rules it is clear the company only cares about profits, safety and customers do not register on the list of concerns at all.
Pros
great insurance
Cons
everything other then insurance
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Poor work life balance and horrible leadership
Operations Manager-Trainmaster (Former Employee) –  Louisville, KYMarch 14, 2018
You worked 12-17 hrs a day 5-7 days a week with the superintendents cursing at you and saying demeaning things. The work crews were great to work with and enjoyed the work but the upper management were poor leaders and treated everyone terrible.
Pros
Great retirement benefits
Cons
Horrible work life balance and bosses curse at you, very poor leadership
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Great Pay Long Hours
Conductor (Former Employee) –  Jacksonville, FLMarch 13, 2018
Loved the job but hated the hours. This company does everything for you with no complaints. The managers are fair and help you in every way. I would recommend this to anyone.
Pros
Everything
Cons
Long Hours Sometimes
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Poor
Locomotive Engineer (Former Employee) –  Jacksonville, FL 32232March 12, 2018
They start firing you once you are hired. Trainmasters will do anything they can to save your job. they will lie on T&E employees to save THEMSELFS FOR THE BAD from their bad decisions.
Cons
unfar the emploees
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New management
Employee Assistance Manager (Former Employee) –  Jacksonville, FLMarch 7, 2018
At the end with new CEO, there were seven EAP managers. Three jobs eliminated, leaving four. Next, another three eliminated, leaving one. That person left at the end of 3/18 leaving none and looking at 800 service. Not certain of direction of EAP.
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Overall rating

3.4
Based on 617 reviews
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2.7Work/Life Balance
4.2Compensation/Benefits
2.8Job Security/Advancement
2.8Management
3.1Culture

Ratings from women

InHerSight Score
2.3

2.3Personal Development

2.6Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight