CSX Employee Reviews

Found 1,085 reviews matching the search See all 1,097 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Used to be good
Customer Service Representative (Current Employee) –  USAJanuary 27, 2019
Since the takeover CSX used to be a good place to work. I’m now at the bottom of seniority due to employee cuts and am on call (extra board). I have no set schedule or days off and am at the mercy of employees that don’t know how to come to work. Operations and policy changes weekly. Encouraged to lie to customers and on reports to boost numbers.. Manager weak and doesn’t know the job. Dogs the good employees while the lousy ones get by..
Pros
Pay and benefits
Cons
Bad management. Work hours schedule. Work all holidays. Dishonest culture
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Workforce is being targeted on a daily basis
Journeyman Electrician (Current Employee) –  Huntington, WVDecember 13, 2018
Used to be a great place to work, but current management and corporate culture are eliminating jobs all around the system. This is not based on economics but by a system created by our last CEO.
Pros
Good pay, good benefits
Cons
Management treats employees like criminals
Was this review helpful?Yes 5NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Job
Signal Maintainer (Current Employee) –  Richmond, VANovember 25, 2018
Great Job, great pay and benefits. Management depends on where you work, so far I have been lucky. Seems like they hire, spend a load of money training,then put you to work and look for any excuse they can find to fire you. Always on pins and needle worried about getting in trouble for violating one of the million rules that are written for anything that has ever happened to someone who has been injured while working here.
Pros
Money
Cons
Job Security
Was this review helpful?Yes 5No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Pay and Benefits, Zero Job Security
Conductor/Switchman (Former Employee) –  Garrett, INNovember 3, 2018
If they hire you, be prepared to be laid off. Repeatedly...while the people who call trains beg them to rehire people because freight isn't moving. Management will always pick each other and looking good over your safety and the truth.

Overtime pay is often missing from checks or fought over.

Harassment, Racism, and Sexism are completely ignored with no punishment.

You spend a lot of time with the people you're working with, so friendships are made easily and there are decent enough benefits for your family... If they let you work long enough to use them.
Pros
Decent Pay and Benefits, Great Co Workers
Cons
No job security, will spend more time laid off and job hunting than on a train.
Was this review helpful?Yes 8No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
very stressful
Conductor/Engineer (Current Employee) –  Nashville, TNOctober 10, 2018
used to be an ideal place for a career good pay, good benefits. now jobs are on the line everyday and it has very unsafe practices and nobody cares if you do the right thing or not just get the job done is all that matter just to make upper management look good and they will be happy.
Pros
good benefits
Cons
lack of safety
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good company
Account Manager (Former Employee) –  Chicago, ILFebruary 1, 2019
Solid culture, very profitable, strong name brand, many benefits thanks to rail unions, more than your average amount of holidays. Job and company security.
Pros
Cash rich company, solid
Cons
None
Was this review helpful?YesNo 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not a bad place to work
Operations Support Supervisor (Former Employee) –  Jacksonville, FLDecember 13, 2018
advantages and disadvantages like anywhere else
- great co-workers; some good leadership throughout my career with the organization; some of the leadership has retired.
Pros
good benefits
Was this review helpful?Yes 1No 4Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Time well spent.
Railtrain (Current Employee) –  Atlanta, GAJanuary 31, 2019
good pay but could be better if the negotiators would work a little harder to help others receive compensation. Management is often stressed and struggle to deal with the issue at hand. overall it a good place to work if you have thick skin.
Pros
benifits
Cons
personal life
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Railroad roulette
Locomotive Engineer/Conductor (Former Employee) –  willard, ohioAugust 29, 2018
Great pay, and benefits. Work conditions are horrible as well as the management. Its a great place to get fired from. i would not recommend this job to anyone that I like.
Pros
Great Pay
Cons
long hrs, travel, working conditions
Was this review helpful?Yes 10NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to be a union worker
Utility Worker (Former Employee) –  Selkirk, NYJanuary 4, 2019
The union does a good job of protecting your interest and you're taken care of with benefits and pay. Management was the worst aspect. That mostly applied to the Selkirk Mechanical Yard at the time I was there. I've heard that it's gotten better.
Pros
Pay and Benefits
Cons
Management
Was this review helpful?Yes 1No 3Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great pay and benefits
Conductor (Current Employee) –  Manchester, GAFebruary 2, 2019
Great place to work, but for such a large company, they do not care for the employees that are on the rail and road doing the work, nor do they mind laying off and losing employees that work hard every day
Pros
Pay, benefits
Cons
Furlough
Was this review helpful?Yes 6NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great pay, benefits, not much else
Union (Current Employee) –  FLJanuary 14, 2019
Management unprofessional, verbally abusive and not very moral in too many cases. Becoming good old boy network again. Force employees who do show up for work to work 16 hour shifts on back to back days to cover for those employees who rarely and inconsistently show up for work. Penalize those employees who don't want to work 16 hours every day and seemingly let the lazy employees skate by. Management often will walk right by a sleeping employee that is working their 8 hour shift to demand an employee working a 16 hour shift pick up the slack for the sleeping employee. Management works around the provisions of the mutually agreed upon union contract since the union attorney's are not very adept.
Pros
Good pay and benefits
Cons
Horrific management
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stable company but under new leadership
Account Manager (Current Employee) –  Mobile, ALAugust 8, 2018
New leadership changed this company but it does provide excellent benefits and rail is a solid industry. There are many new policies and practices that recently took effect.
Pros
great pay
Cons
company culture, management
Was this review helpful?Yes 3No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
CSX is always improving
Fleet Coordinator (Former Employee) –  Kearny, NJAugust 15, 2018
CSX is a mission-driven company that sets goals varying from realistic to ambitious. The management culture allows for work/home balance and flexibility providing that individuals are managing the business well within or exceeding company goals. While the culture is predominantly male-dominated, CSX continues to work towards gender equality and in recent years has seen a rise in female promotions. Transportation, in general, can be a stressful industry; and CSX is no exception. The company strives to deliver the best in safety and on time service to its valued clients.
Pros
work/home flexibility
Cons
management can be unrealistic in some goal-setting
Was this review helpful?YesNo 5Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
n/a
railroad conductor (Former Employee) –  Richmond, VADecember 5, 2018
very stressful lots of rules and regulations that you have to be in compliance with Federal, state, and company. good pay and benefits but not as good as it should be because it is a very dangerous and stressful job. good for someone who is not tied down because you may have to relocate sometime in your career and you are on call 24-7.
Was this review helpful?Yes 9NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work 14 of 15 years
Superintendent of Operations (Former Employee) –  Indianapolis, INNovember 20, 2018
Great place regarding compensation & benefits however senior management dept has become cut throat post departure of former CEO Mr Harrison. Harrison promoted those who earned as such while new Executive Team does so for political gain.
Pros
Compensation and benefits
Cons
Work environment/time
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management
Director of Real Estate (Former Employee) –  Jacksonville, FLOctober 21, 2018
This is an area where real improvement is needed. They do a poor job of educating lower management in general. There are few opportunities to grow as they are unwilling to extend learning in areas where they are the weakest.
Pros
Great benefits
Cons
Poor lower management
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor management, alot of family and friend clicks...
Equipment Operator/ Cdl A Driver (Former Employee) –  Mobile, ALNovember 5, 2018
Great money and benefits, but very poor management. Even though the union is great to protect the employees, it makes railroad employees very spoiled and lazy.
I have a belief in earning your keep. CSX is like a huge middle school when it comes to the mentality of the management and employees...
Was this review helpful?Yes 3No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
cutthroat organization no loyalty to employees
Special agent (Former Employee) –  IllinoisOctober 28, 2018
CSX pounds terminology of right results right way but does not follow this value themselves. Employees are rated on work ethics and standards, even if you are rated as high performer you are always subject to separation as they do not follow any of this in making advancement or cut backs. Falls back to the good old boy system even when this leaves them with less qualified personnel.
Pros
good pay
Cons
poor leadership and unethical management
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
N/a
Locomotive Engineer (Former Employee) –  Cleveland, OHOctober 12, 2018
Long house long days work most holidays
. Working out side ..
Alot of working rules ste over stricted abd other are not enough
Management dknt carevabout the people that work under them just about there job and how thry can one up the company and its employees
Pros
Good wages and benifits
Cons
Management dont care about workers
Was this review helpful?Yes 2No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at CSX. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 1,097 reviews
5267
4297
3294
2112
1127

Ratings by category

2.7Work/Life Balance
4.1Compensation/Benefits
2.8Job Security/Advancement
2.8Management
3.1Culture

Ratings from women

2.5InHerSight Score

2.4Personal Development

2.8Career Opportunities

2.5Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight