Working at Cumberland Pediatric Dentistry and Orthodontics: 21 Reviews
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Great place to work
Treatment Coordinator (Current Employee) - Smyrna, TN - July 25, 2022
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The most useful review selected by IndeedCumberland pediatric dentistry and orthodontist is a great place, to grab experience. Everyone there is really friendly and very helpful. I really like the way everyone gets along.
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Fast paced and very busy. Perfect office if you want to constantly be busy.
Assistant (Former Employee) - Smyrna, TN - February 22, 2022
I worked at Cumberland for less than a year. During my time there I noticed that management picked favorites. There was lots of gossiping happened amongst the departments especially in the ortho department. The Smyrna office has a massive inflow of patients with not enough hands to help process them all. The Smyrna office is very high stress and not for the weak. Good place to get experience especially if you like working with pediatric patients.
Pros
Hour long lunch
Cons
Benefits, management, work life.
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Cumberland Pediatric Dentistry and Orthodontics insights
What people like
- Supportive environment
- Ability to learn new things
- Time and location flexibility
Areas for improvement
- Fair pay for job
- General feeling of work happiness
- Sense of belonging
Advancement opportunities, great pay, patients make the days even better!
Administive (Current Employee) - CPDO - December 29, 2021
Been with CPDO for years, in my time here I have been promoted, learned many new skills. There are so many opportunities in this company.Management has always been supportive, helping me to learn new things and wants to make a fun work place. Love that we are pediatrics-nothing is better than helping them and seeing their smiles!
Pros
Provides scrubs, Pay, benefits, free orthodontic for family, Fridays end at 1pm!!!!
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A Great place to work!!
Orthodontic Dental Assistant (Current Employee) - Clarksville, TN - August 28, 2021
I have been at CPDO for over 2.5 years now and I absolutely love this company. The opportunities that I have been given to grow not only as an employee but also as a person have been phenomenal. I have also gained a pretty awesome 2nd family with all of my co-workers. We are a fast paced office but I love getting to serve our wonderful patients everyday!
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Staying with busy and love our patients.
RDA (Current Employee) - Murfreesboro, TN - July 20, 2021
I've enjoyed working for Cumberland the past few years. Very enjoyable and upbeat atmosphere. Management has really been great about listening to our concerns and working with our outside life likes needing days off or simply planning a vacation with our families. Great company to work for.
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Great people
Practice Administrator (Former Employee) - Columbia, TN - July 6, 2021
The owner doctors are amazing along side of them the COO and HR . If you love pediatrics it’s a good pkace to work . I enjoyed my time working for CPDO
Pros
Culture
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Best decision!
Patient Care Coordinator (Current Employee) - White House, TN - May 24, 2021
I have been with Cumberland for a short time, but I am so happy I am here! Everyone is SO helpful with training and very patient while I am learning. Management is super supportive when it comes to training and reaching your full potential. You will not be disappointed. :)
Pros
Amazing leaders, flexible schedule, positive work environment
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Exceptional work environment with AMAZING STAFF!!
Front Desk Receptionist (Current Employee) - Lawrenceburg, TN - May 21, 2021
I have been with Cumberland for almost one year and I have to say I believe I have found my forever home. My favorite part of the job is seeing the smiles on those precious babies! Cumberland feels like family and I truly enjoy coming to work everyday!
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Exceptional company to be with
Job Shadowing (Current Employee) - Cookeville - May 12, 2021
This is an amazing environment to work and thrive in. Great staff and welcoming to all new ream members. Awesome continuing educational popularity. Great company
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Great Opportunities!
Treatment Coordinator (Current Employee) - Clarksville, TN - May 5, 2021
I have learned a lot working at CPDO. Our office is a really busy office, which always keeps our staff and doctors on our toes. I've enjoyed the way our office manager has kept the mood upbeat as often as possible, and the HR department and our owners have rewarded and validated our hard work, even when our staff feels slammed. I moved up to a new position within a year of starting and enjoy the position I am in currently. I feel that as I continue to grow that CPDO will find a place for me to move into to stay within the organization and stay a productive and happy employee.
Pros
free dental for dependents after a certain period of time
Cons
can be stressful
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Jobs at Cumberland Pediatric Dentistry and Orthodontics
Everyone is very welcoming here in Smyrna.
Front Desk Receptionist (Current Employee) - Smyrna, TN - May 4, 2021
Everything flows well overall. Smyrna office as a whole is a great office. The office manager is very caring. we have fun at he office, but we get things taken car of while here. Having multiple doctors, along with ortho and pedo both. At times it can get tricky!
Pros
Office manager is wonderful and caring
Cons
Needs better communication between Colleagues at times with different departments.
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Productive and super fun work environment with great management
Pediatric and Orthodontic Treatment Coordinator (Current Employee) - Columbia, TN - May 3, 2021
I just completed my one year with Cumberland and I absolutely love it. In my time here I’ve been able to advance positions and learn so much about pediatric dentistry and front desk management. I enjoy coming to work and love working with this fantastic team!
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Fast paced fun with friends
Dental Assistant (Current Employee) - Smyrna, TN - February 16, 2021
Wow, this is a busy place. I love it! The day goes by so fast. Lots of kids and plenty of people to help care for them. It's easy to make friends here. I love helping the little patients.
Pros
Free braces for myself and my kids
Cons
The virus has interrupted my co-workers being able to come to work
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Great Work Life Balance
Manager (Current Employee) - Smyrna, TN - February 15, 2021
CPDO truly cares about their employees. They also love their patients. Working with CPDO has been a great pleasure and I always feel valued at the end of the day. I would highly recommend working here!
Pros
Work/Life Balance; Great Compensation; Provides Uniforms; Fun atmoshphere
Cons
N/a
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Great upper management, benefits, and overall great staff
Receptionist (Current Employee) - Tennessee - February 15, 2021
I love working at CPDO, upper management has really stepped in post Covid, and has provided the guidance and support needed to get by. I am always praised for everything I do, and feel that I am valued as an employee.
Pros
support, team building, growth, benefits
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Awful experience and Upper Management
Treatment Coordinator (Current Employee) - Smyrna, TN - January 17, 2021
This company honestly doesn’t deserve 1 star, but I was required to enter something. The only “good” thing about the job is that they offer a delta dental plan, but then they won’t let you off in order to use it! Upper management is way too nosy and micromanages practice admins, so you are micromanaged as well. They’ll do everything in their power to not give you an annual raise—even promise you a promotion and insist you “prove yourself” in that role before being adequately compensated for it. They don’t care if you’re a great employee, as long as they can replace you with someone willing to work at a cheaper hourly rate. You'll also run the risk of doing all the work while other employees who are best friends with higher ups shop online, walk around and record videos and silly dances for social media. You’ll be extremely overworked, underpaid, enslaved, and exhausted. Be prepared.
Pros
None
Cons
Pretty much everything.
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Corporate office, corporate benefits
Pediatric Treatment Coordinator (Former Employee) - Smyrna, TN - August 30, 2020
They encourage advancement and provide great training. They are super friendly as a team and make it easy to work together to achieve the common goal.
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Flexibility
Orthodontic Treatment Coordinator (Current Employee) - Smyrna, TN - April 5, 2020
I am able to take care of personal business if needed. My children can have dental treatment for free. The office manager is willing to help at anytime
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Enjoyed my job
RDA (Former Employee) - Columbia, TN - September 23, 2019
I enjoyed my job and working with the kids was my favorite part of the job. Working with sedated children can be stressful. Pay was fair, but would have loved to have bonuses for all our hard work.
Pros
hours, fun working environment
Cons
healthcare cost too much for anyone to afford
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Love seeing the kids and different ways to make them comfortable
Dental Assistant Intern (Former Employee) - Cookeville, TN - November 7, 2018
Great place to see how everything works from ortho to working with kids. I learn how to take xrays without the rins, make the kids feel at ease and loved learning from the girls
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Great place to learn
Registered Dental Assistant (Former Employee) - Clarksville, TN - September 29, 2014
Loved working and learned a lot about dentistry. Everyone is very friendly and patient.
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Ask a question about working or interviewing at Cumberland Pediatric Dentistry and Orthodontics. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
4.4 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Compensation/Benefits
4.4 out of 5 stars for Job Security/Advancement
4.1 out of 5 stars for Management
4.1 out of 5 stars for Culture
Questions about Cumberland Pediatric Dentistry and Orthodontics
- What questions did they ask during your interview at Cumberland Pediatric Dentistry and Orthodontics…3 people answered
- Will they let you know if you didn’t get the job?2 people answered
- How long does it take to get an interview after you apply at Cumberland Pediatric Dentistry and Orth…2 people answered
- What is the work environment and culture like at Cumberland Pediatric Dentistry and Orthodontics?2 people answered
- What is the best part of working at Cumberland Pediatric Dentistry and Orthodontics?One person answered
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Discussion topics at Cumberland Pediatric Dentistry and Orthodontics
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
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