Sales Support (Current Employee) – Charlotte, NC – April 19, 2018
There has been a merger happening at the company that has taken over a year and is still ongoing. They are working on communication but it has taken some time for the folks at the bottom of the food chain to feel somewhat secure in their roles. Changes have been happening with no explanation of reasoning which makes those not in "the know" nervous. You see new people every day but have no idea who they are or what they do.
On a positive note, some teams and departments have much improved and there is a finally a true HR department. The company seems to be moving toward a more corporate structure, which is a good thing as it was needed.
There is still some dead weight but they have been clearing out the individuals that were the biggest problems.
Flexible schedule, work/life balance, ability to work remotely when needed
Uncertainty, little communication from higher ups, benefits could be much better
It is very good company and I like my Job at Curvature.
Sr. Technician (US) (Current Employee) – Bay Area, CA – April 11, 2018
It is very good company and I like my Job and I learned a lot of new rules and regulations, etc. at Curvature, but unfortunately Curvature lost the Lexmark printer contract for KP. and now we have to find new Job for our-self.
Marketing Development Representative (Former Employee) – Santa Barbara, CA – January 30, 2018
Working for Curvature could have been better had the management not been so deceitful and indifferent to their employees. They promise raises then act like they never mentioned it. Managers are clueless and have no idea how to do their jobs. Employees are treated like money making machines, not people. They don't care about the quality of work you do, only the quantity. They micromanage and do not value their employees.
Associate Manager of Operations Support (Current Employee) – El Monte, CA – December 21, 2017
dispatch and submit work to techs dispatch tickets daily and do research on emails from the helpdesk. run daily reports on daily SLA tickets. order and submit parts for service calls. communicate and discuss new process and producers.
Business Analyst (Former Employee) – California – December 14, 2017
Fast moving workplace where you're expected to wear a few hats, and quickly change directions when needed. Growing fast, and has all the expected growing pains. Sometimes there is little direction, confused communication, and disorganized workflows. Growth can tend to cap out fairly early, and 'too good to move positions/be promoted' is a phase you may hear. However, if you can roll with the changes, work hard, and navigate the typical office politics, you can manage to move into a position you like with a decent compensation. While it can be chaotic, the people on the ground are usually great, and make it a good place to work.
Sales (Current Employee) – Santa Barbara, CA – May 15, 2017
This place has zero structure. Still functions as a start up even though it has surpassed that state several years ago. We don't even have a HRIS.... Seriously.
Benefits suck and yet they continue to say they are "very generous" and changes will be made January 2018, meaning our benefits will be less than desirable.
There are so many things wrong internally with this company, I can't even begin to explain. The business they provide for their customers however, is impeccable. They are great at what they do, but that's all they care about. Pleasing the external customer when we all know, happy associates = happier customers. I can only imagine what this company could actually be if they focused internally for a hot second.
Service Technician / Help Desk Agent (Former Employee) – Goleta, CA – May 19, 2016
- I would check my emails and respond to queries from customers seeking help - Train computer users - Walk customer through problem-solving process. -Install, modify, and repair computer hardware and software. - Run diagnostic programs to resolve problems. - Resolve technical problems -Install computer peripherals for users. - Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur.