This place comes off like a very advantageous place to work. Your colleagues are very helpful and supportive, however, leadership is very much a $$$ based place. They do not care about you or your personal life or family life, but their leadership will tell you they do.
They will not tell you all that you have to do in the role - UNTIL you are hired. I would highly suggest that you ask EVERY question you can think of especially if you interview. The work-life balance is non-existent and they expect you to pay, there is no expense keeping it's reimbursement and will make money off you. Many of the support staff are phenomenal people, but I cannot say the same about district or branch management. I would stay away from the NE/MA regions...
On Calls/On-Scenes are DROP EVERYTHING now and do as you are told and guess what they do not care what you are doing at that time.
Also, if you are really interested in this role, understand there are class actions against them/their behaviors and employment practices.
There is a lot of freedom here to do what you need, but be prepared to be micromanaged and treated like dirt if you are not billing adequately
Money, Management, On-Call/On-Scene