Fantastic work place, but be upfront about any mental illness ASAP
Sales & Service (Former Employee) – Irving, TX – January 31, 2018
CustomInk is hit and miss. If you're working in the office for sales or service, this will be a call-center job. There are no scripts but do know you will need to hit a certain amount of calls and emails per day (generally) to ensure you keep your job. There's an incredible amount of training before you deal with customers, so do know you won't be walking in blind.
Please be warned that if you go on a success plan, they will tell you repeatedly it isn't serious but PLEASE take it seriously. If you don't manage to complete that successfully, then you have to do an action plan which can result in firing at the end. (Getting fired is AGONIZING if you actually enjoy working at CINK, but they do allow you to hide your shame and get your stuff during later hours when hardly anyone but leadership is there.)
Also if you have any form of mental illness, even if you don't feel like you need accommodations, go get accommodations. The insurance is amazing, so if whoever you go to is covered the visit to get the note for accommodation won't be anything more but effort.
Free lunches Tuesdays and Thursdays, amazing co-workers, fun activities, amazing benefits, LONG training
All about sales now, stressful work environment