Custom Ink Employee Reviews

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4.0
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A small company trying to be big
Accounts Receivable Lead (Current Employee) –  Fairfax, VADecember 17, 2018
Custom Ink started out very small and has struggled to maintain that feel while being a large company. The tech in the company has become stagnate, and it's hard to move out of your department if you have an interest in a different role. I love I can wear anything to work, but often it feels like nothing is in control.
Pros
Free lunch
Cons
Lack luster employees
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5.0
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Custom Ink is a great place to work.
Quality Control (Current Employee) –  Charlottesville, VAOctober 3, 2018
I enjoy working at Custom Ink. I particularly enjoy the people I work with. They encourage team work and seem to hire people who will work well together. The benefits are great, better than you'd expect. The management team is very supportive. There is a high level of stress. You are constantly given "feedback" in the form of daily numbers, including your mistakes, comparing you to all other workers in your position. You are paid a bonus based on your numbers and there are often obstacles, beyond your control, that limit your bonus (can be frustrating).
Pros
Benefits, Great People, Pay
Cons
Pressure/Stressful, Need to Improve their production system
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4.0
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TShirt Production, fast paced and fun
Production Associate - Floater (Current Employee) –  Reno, NVJanuary 1, 2019
Great place to work, two shifts, fun atmosphere, once per week catered lunch, excellent benefits. The probationary period is 90 days and learning to keep up with daily numbers is the most stressful part but there are resources to help you succeed.
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5.0
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Amazing place to work!
Manual Printer (Former Employee) –  Reno, NVSeptember 16, 2018
Custom Ink is hands down one of the best print shops, and best places in general that I have worked. If I didn't have to move out of state I wouldn't be leaving. Your goals are very clear, and every attempt is made to ensure you reach those goals. The benefits and perks are also great. The culture and atmosphere at Custom Ink are unparalleled.
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5.0
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Fun Place to Work!
PRODUCTION ARTIST (Current Employee) –  Fairfax, VADecember 1, 2018
The atmosphere is fun and the management is great! The work is a bit monotonous but they do a good job of keeping us engaged. We decorate the office for holidays and have catered lunches on Thursdays. We also have free cold brew and froyo!
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1.0
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very strange company culture
Business Development/Store Manager (Current Employee) –  King of Prussia, PAOctober 19, 2018
its like they are all under a spell which blocks out common sense, in general some people seemed very nice, but others seemed to be unaware of what the world was like outside of their cubicle
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4.0
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Great place to work if you not looking for a career
Production Associate (Current Employee) –  Flower Mound, TXMay 28, 2018
A typical work week includes getting fed twice a week. Tuesdays area light snack and Thursdays are a full lunch. The culture is very nice. They hire a good group of people. The hardest part about the job is them letting you know the day of for overtime. You may have plans to do something that evening and u have to stay for overtime. If you do not fit the inker model you will not be a good fit for the workplace. Colored hair, Gauges, Tattooes, Piercings.
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4.0
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Fun place to work
Automated Screen Press Operator (Former Employee) –  Charlottesville, VAOctober 4, 2018
I would have still been working there if I didn't have to relocate for spouses job. Great environment. Great people, and I loved the diversity. They even provide lunch two days a week!
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3.0
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Doesn't feel personal anymore, align themselves with companies like Walmart.
Digital Artist (Current Employee) –  Reno, NVMay 17, 2018
Used to love this job when I was first hired, very good health insurance, plenty of vacation time. But planning vacations/getting time off started to become a much more complicated process and we can no longer take large chunks of time off (unless it's a summer or winter break sort of deal, which means you go unpaid). Management has become disconnected with their teams, feels impersonal. Very glad to not work here anymore.
Pros
Free lunches once a week. 4 weeks paid vacation.
Cons
Over reach, not a lot of room for creativity.
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3.0
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Fun place to work
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Fairfax, VAAugust 22, 2018
Managers are clueless. Fun environment. Lots of unorganized employees across all locations. Lots of young people. Lots of racial discrimination. No real growth opportunities for people of color.
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2.0
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Horrible Work Environment
Singles Satisfaction Assurance Associate (Former Employee) –  Charlottesville, VAAugust 4, 2018
Thought it would be a fun place to work, but the management team was horrible. Not supportive at all, and one manager even came to work after getting high.
Pros
free snack and food
Cons
management
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1.0
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Poor Management
Sales Rep (Former Employee) –  Dallas, TXMay 30, 2018
Management will ask employees for feedback in their surveys, but will then punish you for being respectfully honest about any issues involving their friends. There are many cliques in management and they will let a lot of unethical behavior fly, as long as your cool with the people in charge.
Pros
Pay
Cons
Management
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3.0
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Great Start to More
Sales and Service Supervisor (Current Employee) –  Reno, NVApril 5, 2018
If you are looking for a company where you can get a good footing on your leadership path, Custom Ink is the company for you. As long as you are proactive in seeking out growth and development exercises, you will be given opportunities to hone your skills. Advancement is limited and far between; due to to the size any how many people, the likelihood of being chosen for a position higher up is low.
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3.0
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Value determined by commision
Sales and Service Supervisor (Current Employee) –  Fairfax, VAFebruary 17, 2018
Custom Ink in the sales department rewards only employees who are bringing in the most money. In the past it has been about working as a team and collectively moving the company towards success. Now it's much more cut throat and competitive which isn't the kind of atmosphere I personally would like to be involved in.
Pros
free lunch once a week
Cons
reprimanded when 1 min late to work or back from 30 min lunch
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2.0
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Never work for Help Desk
Desktop Support Technician (Former Employee) –  Reno, NVJune 5, 2018
Never. The job is not difficult but management is vastly incompetent and does not follow his own TD (HR) protocol. He is unfair and retaliatory - do not recommend.
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5.0
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Satisfaction Assurance Associate
Satisfaction Assurance Associate (Former Employee) –  Irving, TXJanuary 11, 2018
I love Customink, they're amazing!

Every day was a great day there, even when stressful. They have all kinds of company happy hours, a league tournament kickball team, lots of free shirts and food, and an awesome break room. I can't say enough good things about them, honestly!
Pros
amazing company culture, great people
Cons
jobs there are hard to get since so many people want them and they only hire twice a year.
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5.0
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Great place to be
Digital Print Operator (Former Employee) –  Flower Mound, TXApril 20, 2018
You get many benefits by working for this company they also really care about their employees. If you can get a job here it's definitely worth holding on to!
Pros
Free lunch 2x a week
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5.0
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Small workplace
Screen Printer (Former Employee) –  Brandon, FLApril 29, 2018
Everything was done in partnership with custom ink. Work in garage printing shirts and boxing and shipping off to customers, long hot days in the garage but quick money.
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4.0
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Great Environment
Sales Representative (Current Employee) –  Reno, NVMarch 26, 2018
Custom Ink is a great environment to work in. To start the pay is great however over time you realize there is not much room for advancement unless you are lucky to be in leadership.
Pros
Free lunches
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5.0
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Pretty Easy Going
Production Associate (Current Employee) –  Charlottesville, VAFebruary 21, 2018
The work environment is positive and they do a good job making sure employees are happy. T-shirts are printed for many events that give purpose to the job. Would definitely recommend to a friend.
Pros
Amazing benefits
Cons
Short breaks
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Overall rating

3.9
Based on 76 reviews
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4.0Work/Life Balance
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3.4Job Security/Advancement
3.3Management
3.9Culture

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