Written by Remote Customer Care Representative (Former Employee) from Sumner, IL on April 3, 2019
I enjoyed my job at Customer Direct, for the most part. But, from the get go, I was misled and things didn't go the way I was told. I was told before I was even hired that there would be FOUR weeks of training, and I barely received 2 weeks of training. The trainer rushed through everything and there were several days when the group didn't even hear - more...
Short Breaks, Poor Management, Lack of Communication, Attendance Policy