Senior Account Manager (Former Employee) – MA – June 8, 2017
The mission of the company is great. I would love to see some diversity in the executive and management team. I am confident that there are plenty of qualified women and minorities within the company that would deserve these roles. They are definitely hiring, but maybe some advancement options for current staff would be better. It's tough to stick with a company that is basically a dead end career wise.
They are trying to make things better by promoting events within the company and better benefits.
Client Service Delivery (Current Employee) – Andover, MA – August 19, 2016
When it was a family owned company, it was a nice company to work for even though it's a stressful job. Great pay and benefits and the owners really took care of their employees. Now? They sold it, the CEO is full of himself, and the management team that he hired is horrible! They fired everyone that built the company to what it is today (very successful) and brought in people that don't have a clue! They clearly don't care about the employees, it's all about the money, no one knows who to turn to, they don't have enough staff to handle the workload, everything is backing up, and the very few employees that they have in the call center are dropping like flies. They also don't promote senior employees, they promote the lazy employees!
78% employer paid medical and decent pay.
ALOT of turnover, very stressful, heavy workload, horrible management.
Account Coordinator (Current Employee) – Boston, MA – August 17, 2016
The typical day at CyberGrants is miserable. Employees are overworked with no consideration given to their needs. Employees are crammed into a small room with 4 other employees which makes the environment toxic. There is no direction at the company.
Client Service Delivery Representive (Current Employee) – Andover, MA – December 17, 2015
The company is under new management but is still working employees to death. Although the company has always paid the employees well they will not hire enough people to accommodate the overwhelming amount of work that needs to be done on a day to day basis.