Used to be an okay place to work...not anymore!
Client Service Delivery (Current Employee) – Andover, MA – August 19, 2016
When it was a family owned company, it was a nice company to work for even though it's a stressful job. Great pay and benefits and the owners really took care of their employees. Now? They sold it, the CEO is full of himself, and the management team that he hired is horrible! They fired everyone that built the company to what it is today (very successful) and brought in people that don't have a clue! They clearly don't care about the employees, it's all about the money, no one knows who to turn to, they don't have enough staff to handle the workload, everything is backing up, and the very few employees that they have in the call center are dropping like flies. They also don't promote senior employees, they promote the lazy employees!
78% employer paid medical and decent pay.
ALOT of turnover, very stressful, heavy workload, horrible management.