To progress here you have to be liked by management or nepotism
Corporate IT Help Desk Specialist (Former Employee) – Arlington, TX – March 25, 2018
Its a great environment if you want to change software and hardware every 2 years!
Its a great company if you dont want a review or a raise, unless your chosen or become a pet.
Its ok if you want to work 1 week on call and only get paid for the time your on the phone, even if you have to go into work on weekends but it is counted as a regular day
Its ok to work there if you dont mind others getting hand picked for positions and never getting an option to apply for the position.
Its ok to work there if you want to be told to do something but could never get it in writing.
Ok guess if you really want to find out you will have to try it out for yourself.
You will work helpdesk, desktop support, applications and installs by sccm, other tasks as needed, IE you could be vacuming, moving furniture, flying at your own expense then wait 2+weeks to get paid back only to be scrutinized if you eat somewhere they dont like.
In the time I was there over 36 techs went through the helpdesk of 18. Plus 2 Helpdesk managers
DR is a great person. Most other staff is also great.
Benefits- Time off, Health ins, 401k, stock
Job Security, only because I cant give 0, Everything above and more/ Very Very Poor Management for IT Helpdesk