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DHL
60Below average
3.7
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Customer Service Representative Interviews at DHL

Here’s what others thought about the interview process at DHL.
Interview experience
Based on 30 interviews
Favorable
Interview difficulty
Based on 30 interviews
Medium
Interview process length
Based on 27 interviews
About a week

Customer Service Representative Interview process at DHL

Overview experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
About a week
37%
About a day or two
30%
About a month
22%
About two weeks
7%
More than one month
4%
Most reported steps
On-site interview
64%
Background check
64%
Phone call/screening
60%
Drug test
56%
Written test
28%
Least reported steps
Take-home/sample work
4%
Other
4%
They have no interview
0%

What candidates say about the interview process at DHL

  • Basic question on warehouse experience,type of experience,advancement,etc.
    Shared on August 4, 2017 - CSR/warehouse - Aurora, IL
  • Fill out application and take a simple test.
    Shared on April 1, 2017 - Customer Service Representative - Palmetto, GA