DAL Global Services Employee Reviews

Found 1,139 reviews matching the search See all 1,181 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor Management
Passenger Service Agent (Current Employee) –  College Park, GAJuly 19, 2019
Lack of proper authorities without leadership training. Say one thing when it comes to the schedule but it's something totally different. A lot of favoritism
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not so good anymore
Supervisor (Former Employee) –  Eglin AFB, FLJuly 19, 2019
Since argenbright bought Dgs it has been chaotic. Benefits changed after a promise to keep everything as it is for the first year. People hired before the announced date found out a month later they have to pay to fly. The stations under argenbright are severely understaffed. Wages so low in some places you can’t afford to fly. Other airlines pay more
Pros
Cheaper flights
Cons
Can’t get on a flight too full
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Two Faced and Dishonest
Customer Service Agent (Former Employee) –  Tulsa, OKJuly 18, 2019
Job was pleasant enough. The company is ungrateful for the job that was performed and the loyalty shown. The flight benefits have been cut to the point it makes it virtually impossible fly as an employee standby. That benefit is nothing but an illusion. Delta Airlines is no longer a majority shareholder. I do not intend to ever work with them again, or recommend someone to work there. They are cheap and racist, show no loyalty to the employees, and will lie about an employee to justify termination.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice experience, low pay, flight benefits
Security Officer (Former Employee) –  Atlanta, GAJuly 18, 2019
Great people.
The job is easy but plan to stand for long periods that can end up being the entire shift for some assignments.
Low pay, no annual increases
Flight benefits are great.
I recommend this as a second job for the supplemental income
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Worst companion to work for
Cabin Service Agent (Former Employee) –  Salt Lake City, UTJuly 10, 2019
Very unprofessional. The supervisors are so lazy and think they’re better than everyone else! You’re over-worked and under-paid!! You are required to do so much and they keep adding things to make your job harder! Not worth the flight benefits.
Was this review helpful?Yes 7NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don’t do it
Fueler (Former Employee) –  Fort Lauderdale, FLJuly 10, 2019
No matter what u do or how hard you work this company doesn’t appreciate what u do for them the gm doesn’t care about what you say the supervisor is always right this place is messed up we only get 5 vacation days a year we get flight benefits which is great but buddy pass only supervisors get buddy passes this company needs to change and needs to give us more money out here management needs to change also
Was this review helpful?Yes 4NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great job if your into working for an airline service
Ramp Agent (Former Employee) –  Tucson, AZJuly 8, 2019
This is a job that requires being observant and heavy lifting of luggage. Have to br able to operate airline equipment. There are downtimes between flights. Attends is a must if you want the job
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great job for people who like to stay busy
Cabin Agent (Current Employee) –  Hebron, KYJuly 3, 2019
I have been a cabin agent for over a year now and I love it. If you're the type of person who likes to stay busy so your day fly's by this is the job for you, when working together as a team the job is easy. This job is not intended for lazy people, as lazy people make the work harder on the rest of the team. I saw some people complaining about having to pay taxes on flights now, but it's still way cheaper then paying full price and you are still flying on one of the best airlines. Great job if you are a hard worker, take pride in your work, and take the initiative to do things without being told.
Pros
Flight Benefits and Health Insurance, 401K
Cons
Lazy Employees
Was this review helpful?Yes 3No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a good place
Wheelchair Passenger Agent (Former Employee) –  Atlanta, GAJuly 3, 2019
Unorganized, don’t pay for ALL the hours you worked, hard to get any time off and management were rude.
Managers wouldn’t stay to help when help is needed they would put it off on someone else.
Was this review helpful?Yes 5NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dgs
Clerical Assistant (Current Employee) –  Atlanta, GAJuly 2, 2019
Poor work environment and low pay with little to no career advancement. Horrible working conditions along with long hours. Unfair and illegal overtime and holiday pay.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work company needs to treat employees better.
Ramp Supervisor (Current Employee) –  West Palm Beach, FLJuly 1, 2019
The job is fun. Management runs hot/cold. They don't take physical duress seriously. Manning is slipshod. There doesn't seem to be any loyalty shown towards the employees.
Was this review helpful?Yes 5NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Bad Managment, Horrible Pay, No Advancement
Security Screener (Current Employee) –  Las Vegas, NVJune 29, 2019
Management does not care for you, they do not promote within or respect their employees. You do not work for Delta that is a big misconception. This company is owned by Delta and Argenbright Holdings. Argenbright owns the majority of DGS. You do not have a break room, just a small fridge. Flight benefits suck, you have to pay a base fare and plus you are on the bottom on the standby list for Delta. You have mandatory trainings where they scold you. You are constantly being recorded and will penalize you if you talk negative about the company. There’s a massive turnover rate so be prepared to be called in constantly.
Pros
Semi Flight Benefits, Uniform Provided
Cons
Bad Management, Low wages, No growth
Was this review helpful?Yes 9NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Security Screener, Horrible Place to Work At, LAS
Security Screener (Former Employee) –  Las Vegas, NVJune 29, 2019
Do not work for this company. This is not the place to be if you are looking for advancement within the company or looking to make good money to support your family. The management does not care about you, they do not promote within; rather new hires take over the higher positions. The pay is miserable $10.88/hr as a normal screener, $12.88/hr as a lead screener, and 14.88/hr as a supervisor. It is really hard to get the lead and supervisor positions because it is rare when these positions open up, and they do not promote within so it is near impossible. There are flight benefits but they suck. You have to pay a base fair and plus you are taxed at the end of the year for the flights because it counts as income. THE FLIGHTS ARE NOT FREE. Also on your flight benefits, you are an S4, which is near a buddy pass basically the bottom of the standby list for flying on Delta. So you're on the bottom of the list and it is near impossible to get on the planes. This company is owned by Delta Airlines 49% and ArgenBright Holdings 51%. YOU DO NOT WORK FOR DELTA AIRLINES. You don't have a break room and are not allowed to use the Delta break room. As well as the turn over rate is extremely high so they will constantly call you in. There is mandatory training twice a month every other Wednesday which is boring and repetitive. Training consists of shaming employees and boring reading off powerpoint lectures. There is favoritism to certain employees. As well as it near impossible to get flexible hours, whatever you are assigned you are stuck with it. If you drive their shuttle van and transport  more... Delta employees you are constantly recorded and they do check up on you. They listen to your conversations because of the dashcam in the van. They prohibit you to talk negative on the company, so they are not willing to change. Did I mention that you are constantly recorded at the security checkpoint... There is nothing good about this company. You may meet some cool people and shift supervisors but that's about it. There hiring practices are questionable since they hire some sketchy people... There is a uniform which is militaristic, It is paid for by the company.  less
Pros
There is somewhat flight benefits, Shift Supervisors are good
Cons
Management is horrible, Pay Sucks, High Turnover Rate, Constant Call-In
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
security was my job
Security Guard (Current Employee) –  Atlanta, GAJune 24, 2019
ok place to work if you like free flight benefits, other than that pay is very poor management is very bad
rapid turn over.
lack of communication
dealing with all type of weather
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Relaxing environment to work in
Security Officer (Current Employee) –  Atlanta, GAJune 21, 2019
Too many young offices too laid-back and you don’t get a lot of extra hoursThey paid minimum wages But at the end of the day is a great company to work forAnd that’s all I have to say about DGS
Pros
No free lunchWas provided for us
Cons
Break was Long some offices was late every day
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horable place. Things keep getting worse.
Security Screener Supervisor / Cabin Services (Former Employee) –  Salt Lake City, UTJune 20, 2019
Horable place. Things keep getting worse.
Lack of safety.
Lack of management. Always under staffs. No movement. Low pay. Employees are not happy about
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Can be fun.
Cargo Agent (Former Employee) –  Hebron, KYJune 20, 2019
It was a great job at first. Easy and was fast pace during peak hours. Depends on station that you are at. No lomger fly with delta for free. They charge you taxes. Most places you don't make enough to fly. Better of going mainline. I worked there for a year and a half. My manager was my reason of getting out. He pushed me out basically. Use to love my job there. Pay was ok but if you live om your own with this income where I was at it was 12.75. Get a raise a fee times after the cap out for line agent is 14 bucks. Leads made 14 I believe, supervisor 17.50.
Pros
Insurance
Cons
Management, no sick time, pay sucks
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Love traveling only reason to work here
Manager (Current Employee) –  Atlanta, GAJune 18, 2019
Now travel is limited, and the company is worse then before the merger. I was a manager and literally no matter what you do you will never win. Worst company ever
Was this review helpful?Yes 5NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Under staffed made it very stressful
Customer Service Representative (Former Employee) –  Key WestJune 17, 2019
Did not feel valued as an employee. Pay is too low for all the responsibilities expected of you. I would not recommend this job to anyone that needs money to pay bills.
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Customer Service ( Wheelchair Agent) (Current Employee) –  Atlanta, GAJune 15, 2019
I am only 11 months with Delta Global services. I have met great customers, coworkers and good support management team.
Like every company there are rooms for improvement. The newly hired are sometimes rushed too early to action. Communication breakdowns are daily activity.
I have recommend the company to many people and will continue to do so. I have seen so much opportunity to grow in the company and many people can too
Pros
flight benefits
Cons
Slow and sluggish management
Was this review helpful?Yes 3No 2Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at DAL Global Services. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 1,181 reviews
5312
4293
3277
2131
1168

Ratings by category

3.3Work/Life Balance
3.1Compensation/Benefits
3.0Job Security/Advancement
2.9Management
3.3Culture