Softskills Learning Effectiveness
Instructional Designer (Former Employee) – Westchester, NY – April 18, 2018
My training experience has been with product training, technology training, soft skills training, IT training, OSHA safety courses and management development programs. IT training included fundamental as well as application training for systems. I developed and delivered training for customer service representatives. For sales training at a global organization I developed product training and a new hire training program that was used by dealers. With Dale Carnegie I helped small and medium sized businesses to analyze learning needs then develop training plans with evaluation of training effectiveness and learner progress.