Work with what you've got, and make it great.
Alterations Specialist (Former Employee) – Santa Maria, CA 93454 – September 30, 2018
Work was organized for the most part, depending on your manager. Training, like most places with tight budgets, was not thorough or properly performed. I learned about a few new tips and methods related to the industry from the other seasoned Seamstress'. Management was relaxed and focused on customer satisfaction, almost to a fault. Work culture was more competitive than that of a team because of commission on products. The most stressful portion of the job was dealing with customers who's intent was to complain their way out of paying for services or to get something for free. I enjoyed producing satisfied customers through my customer service and alteration abilities; to put the customer at ease by achieving their goals about their big day, leaving them feeling confident. If you do not have a knack for, or do not pride yourself in, your customer service to others, then don't work here. It is an absolute requirement to be welcoming and unbiased in your service. You need to be able to listen to customer needs, with care, even as they (may possibly) scream in your face. Some folks get out of hand.