I would observe the trends where demand is low, for consumers and if possible reasearch new product that lower the companies daily expense, improve efficeincy and have monthly meeting with front line employees to get the feedback on ways DC Water can.improve.
Hire more women in the field. Not just as office workers.
Implementation of on-going training.
Answered - ELECTRICAL EQUIPMENT REPAIR TECH (Former Employee) - 5000 Overlook Ave. SW Washington, D.C. 20732