Dealertrack Employee Reviews

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Not a great place to work
Title Clerk (Former Employee) –  Troy, MIApril 18, 2018
Working there was stressful the work environment was not pleasant at all. Coming in as a New employee co workers did not welcome me into the company but more so treated me as if I was the outcast. I did not like working for this company at all. The supervisor talked down to the employees as I she was their mother.
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Fun work environment
TEAM LEAD / DEVELOPER (Former Employee) –  Sandy, UTApril 13, 2018
Everyone there is extremely friendly and happy to provide assistance. They have great company culture and focus on ensuring that employees are happy! Teams are willing to try new things to improve processes!
Pros
Laid back atmosphere
Cons
Communication between other teams could be improved
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Bad management
Operations Manager (Current Employee) –  Sacramento, CAMarch 4, 2018
Poor moral, sweat shop, bad leadership, unreasonable expectations/deadlines. bad decision making, lack of direction, support and vison from leadership.
Pros
N/a
Cons
Everything
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Great
confidential (Former Employee) –  Wilmington, OHFebruary 14, 2018
This is a great company to work for if you like to spend a lot of your time working. Most of the management is great and easy to talk to. Pay is a little low, but still good.
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Supervisors
Title Support Agent (Former Employee) –  Wilmington, OHFebruary 6, 2018
Not bad place, but supervisors needs to change they need to know the job and not assume they do. Great people. Very diverse , but the environment is great.
Pros
People
Cons
Supervisors
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Overall the work was easy but the pay grade is below expected.
Administrative Clerk (Current Employee) –  Memphis, TNJanuary 24, 2018
If they raise the pay and get better management it would be a great place to work. The work is way and the schedule is excellent.. Management look down on you as if they are better than u
Pros
Nice hours
Cons
Low pay bad management
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Typical office job
Document Agent (Former Employee) –  Wilmington, OH 45177January 22, 2018
Fast paced
Moved up in company based on attentiveness
Management is easy going
Hardest part of job was learning everything - easy job once learned.
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Cutthroat
Senior Implementation Specialist / DMS / CRM (Former Employee) –  South Jordan, UTJanuary 19, 2018
Horrible place, very clique oriented. Management does not care about the employees. VP lies through his teeth every time he opens his mouth. No work/life balance.
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Great staff, poor management
Collection Agent (Former Employee) –  New York, NYJanuary 9, 2018
Really good people work here, but the management is traditional, lacks awareness. Management is lacking, shows lack of professionalism. The company is trying to change culture but old staff keep them stagnant and makes it less desirable than it could be with fresh faces and a more progressive approach to this kind of workplace.
Pros
other staff are nice
Cons
management is old and white
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Quick-paced and Cooperative Culture
Software Engineer (Former Employee) –  Portland, ORJanuary 9, 2018
A highly agile work environment that was geared towards maintaining a quality work through the application of Cooperative design and development techniques.
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DealerTrack is Awesome.
Dealer Account Manager (Former Employee) –  Lake Success, NYDecember 28, 2017
Best Company has a blast working there wish I still had the job. Reasonable travel and good clients to work with.

Management and VP’s are really cool.
Pros
Great Territory.
Cons
High Expectaions in a Short Time Frame.
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Great place to work - everyone works towards the future together!
Lead Development Consultant (Current Employee) –  South Jordan, UTDecember 8, 2017
Great place to work - everyone works towards the future together!
I've learned an incredible amount here, had great co-workers, and a manager who has fought tooth and nail for us every step of the way to make sure we're taken care of! Best job I've ever had.
Pros
Great manager, great benefits, great commissions, great environment!
Cons
Some of the teams haven't played well together, but with the restructuring that will change
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Fast paced but relaxed workplace
Systems Administrator (Current Employee) –  Salt Lake City, UTNovember 17, 2017
Great place to start your technical experience at. Very competitive fast paced environment but it is relaxed at the same time. The skill required is a bit more than other entry-level tech companies but the training provided is sufficient.
Pros
great benefits and great management
Cons
salary too low for the work performed
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stressful
Customer Service Representative (Former Employee) –  Rancho Cordova, CAOctober 30, 2017
Stressful work environment, not team players, job was interesting though eventho it was the same thing everyday just the numbers changing. Enjoyed my experience
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It was ok !
Document Processor (Former Employee) –  Memphis, TNOctober 25, 2017
The job was ok. I barely received any hours though. It was a sit down job so that was a plus. The management sucked, glad one o f the got fired. That's a positive!
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Temporary Position
Customer Service Representative (Former Employee) –  Rancho Cordova, CAOctober 24, 2017
Job is very stressful and no room for advancement. I really don't have too much to say regarding this company it was a learning experience. I do recommend the job as a stepping stone.
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Lessons Learned
PRODUCT ANALYST (Former Employee) –  Groton, CTSeptember 30, 2017
My time at this company gave me the skills to communicate effectively in a professional environment. I was able to build great relationships and be part of great teams.
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Good place to work
Software Engineer (Former Employee) –  Sandy, UTSeptember 29, 2017
Benefits are great. Can be stressful to meet requirements. Assigned to team with two week project time line. Hard to interact with other teams at times.
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Great Company
Digital Marketing Manager (Current Employee) –  Salt Lake City, UTSeptember 7, 2017
Dealertrack and its parent company, Cox Automotive, are great organizations. The leadership has a very friendly "family-owned" relationships with employees. Because it's such a huge company, there are many levels of management. They recently went through a large re-org and laid off nearly 1,000 employees. However, the process was very respectful and generous severance was offered to departing employees. There are going to be a lot of growing pains to get to where the company is headed, but it's a great team and culture.
Pros
benefits, culture, work-life balance
Cons
many layers of management, some managers lack leadership, a lot of changes in organization right now
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very enjoyable work pace
Production Associate (Current Employee) –  Wilmington, OHAugust 21, 2017
good place to work co-workers are very friendly. summer picnics bring everyone together for an enjoyable atmosphere. when a employee is stuck or confused they will get the appropriate help in a very timely manner
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Overall rating

3.4
Based on 65 reviews
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Ratings by category

3.3Work/Life Balance
3.4Compensation/Benefits
2.9Job Security/Advancement
2.7Management
3.1Culture

Ratings from women

InHerSight Score
3.4

3.0Personal Development

3.9Career Opportunities

3.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight