Dearborn National Employee Reviews

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A decent place to work for
Senior BI Specialist (Former Employee) –  Downers Grove, ILMarch 31, 2018
There had been a limitation of utilizing the full spectrum of Cognos to develop deliverables quickly. The work load was fair and the team members were helpful to work with.
Pros
Fair work load
Cons
Financial instability
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n/a
Full-Time/Temp (Current Employee) –  Downers Grove, ILMarch 13, 2018
Stressful environment, relaxed setting. Dealing with life insurance fpr large groups. Adding and terminating members coverage. Assisted with online access/bill pay
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Aside from management, it's fine.
Life Claims Advocate (Former Employee) –  Downers Grove, ILMarch 6, 2018
The job at Dearborn National was a perfectly acceptable position. The hours were standard, the pay was lower than others in the same position, but the primary issue was the management. They cared only about their own pockets and would throw grunt employees to the side to advance. People under management could not advance and management would get in the way to stop people from moving positions.
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Good work environment
Data Entry Clerk (Former Employee) –  Richardson, TXJanuary 26, 2018
Even though I was on contract and only there for about 6 months, I really enjoyed the job. The woman that trained our group was really helpful and nice. The rest of the company seemed to be friendly. It was also great to have a giant cafeteria in the building, so you really didn't have to go out for lunch. It seemed like an all around nice place while I was there.
Pros
Easy work
Cons
Only contract position
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Good
Credentialing Specialist (Current Employee) –  Southfield, MIJanuary 26, 2018
A very laid back Relaxed, Structural environment....Over-all a good place to work....Compensation as far as Hourly wage is low...This company always provides luncheons, town hall meetings...Very friendly Enviroment... They also provide a lot of support to the community...Always helping to donate to and worthy charities. They provide a excellent 401k and Retirement plan and also provide Medical care, however the particular Medical care is not as good as it was
Pros
PTO Time
Cons
low wages
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Dental Claims Customer Service Manager
Customer Service Supervisor (Current Employee) –  Belleville, ILJanuary 15, 2018
Responsible for all aspects of supervision associated with hiring, leading, coaching, developing and managing a group of staff within a motivating environment to achieve performance goals and service metrics.
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great place to work
Short Term Disability Examiner (Former Employee) –  Downers Grove, ILJanuary 5, 2018
I highly recommend working there. I would have stayed if I did not choose to be a RN. Its a friendly environment with a variety of people who work there.
Pros
nice enivroment
Cons
Commute
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Great company to work
Associate Intern (Former Employee) –  Lombard, ILNovember 29, 2017
I was an associate intern at Dearborn National and it really helped me develop my skills in the office. I was largely left with my own projects, and the leaders there are top-notch. It is an excellent company to work for.
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great place to work
Claims Processor (Former Employee) –  Amarillo, TXNovember 16, 2017
great place to work, great people and wonderful company with great benefits and an outstanding culture throughout the multi faceted company great for any kind of schedule
Pros
excellent co workers
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Imsuramce company specialized in life, and disability coverage.
Account Executive (Former Employee) –  King of Prussia, PAAugust 15, 2017
Over all it was a great opportunity. I was truly disappointed to be laid off. I worked with a great team of co workers. Loved the travel., meeting new people and building relationships with my clients.
Pros
Working rom home
Cons
Lack of communication
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Team building events
Client Services Advocate (Former Employee) –  Richardson, TXAugust 1, 2017
Answer call from agents and insured, Researched and complete all correspondence for life, annuities and death claims. Calculate rates and individual life policies
Pros
Department would order lunch for the hold team
Cons
Had health and dental coverage
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Management
Provider Support Specialist (Current Employee) –  Belleville, ILJuly 16, 2017
I am looking for a change in job and/or living location. Currently there are not any opportunities to move ahead into a management position at the current location.
Pros
benefits
Cons
no current advancements
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Relaxed Environment
Administrative Assistant III (Current Employee) –  Downers Grove, ILDecember 7, 2016
Dearborn National is an enjoyable work place with great benefits and bonuses. Their is a employee engagement team that provide event and volunteer opportunities in the community.
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Job Security with Micromangement
Customer Advocate (Former Employee) –  Belleville, ILJuly 5, 2016
Semi good company to work for definitely get breaks and lunches. Answering phone calls always a priority but, day to day business pratices change. Micro mange every word is said. Lots of computer glitches.
Pros
Get scheduled breaks and lunches
Cons
Micromangement and reducing benefits
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Dearborn National Review
Dental Claims Processor (Former Employee) –  Amarillo, TXJune 22, 2016
People were great to work with & benefits were very good. Highly stressful to meet production numbers. Supervisors for the most part didn't have any clue as to how to work claims, deal with the challenges with claims, etc. VERY HARD to hit the numbers to get an annual raise. I never got one. Excessive micro-management by supervisors. Would never go back.
Pros
Good benefits
Cons
Micromanagement, Favoritism
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Productive Place to Work
Customer Service Advocate (Former Employee) –  Amarillo, TXJune 2, 2016
It was a typical day of working. Very Stressful when it came to calls being coached. Management was terrific and supportive.
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Great atmosphere and people very friendly.
Membership Processor (Former Employee) –  Lombard, ILMarch 23, 2016
Would have loved this temporary position to have gone permanent. Very friendly environment, management very approachable, excellent training.
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Customer Service
Retention Specialist (Former Employee) –  Greenwood Village, COSeptember 9, 2015
Colorado Bankers provided me with a great star to the financial industries business without requiring any licensing but the offer to get if you'd like, which I took advantage of!
Pros
Get off at 3 pm on Fridays
Cons
short breaks
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Productive work environment with good people
Claims Processor (Current Employee) –  Amarillo, TXJuly 18, 2015
Processing dental claims at a pace to meet production goals with the daily tasks set. Production and accuracy are major points in the line of work. Employees make is easy to get along in the day and are close to each other. Claims of the new insurance can't be processed on the systems but have a special way to go through, so this makes it very difficult to achieve your numbers if the claims you pull are this type of insurance.
Pros
Charity events, employees, excellent benefits, reasonable hours
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not the best place to work at
Manager (Current Employee) –  Lombard, ILJune 22, 2015
I would recommend working only in the following areas, were the best leadership exists:
Operations
Underwriting
Finance
Dentamax division
Can not recommend any other area.

Pros
Free coffee
Good compensation and benefits
Owned by Heath Care Service Corporation (parent of BCBS of IL, TX, NM, OK and MT)

Negatives:
Too many toxic leaders are allowed to break most leadership rules. Mutual respect not practiced, temper control issues are common, too much backstabbing, all employees are required to take compliance and diversity training yearly, it has no impact on many in leadership. Way too much politics.
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Overall rating

3.8
Based on 41 reviews
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Ratings by category

3.8Work/Life Balance
3.9Compensation/Benefits
2.9Job Security/Advancement
3.3Management
3.4Culture