Deep Blue Communications Employee Reviews

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3.7Work-Life Balance

2.7Pay & Benefits

3.3Job Security & Advancement

3.2Management

3.8Culture

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3.0

Interesting work, good people

Developer (Former Employee) – Latham, NY – July 30, 2018

The company seems to care about the culture and their employees. They do their best to build people up and allow them to grow to achieve new opportunities. I enjoyed my work while I was there, but I was disappointed by the lack of direction from the corporate level team and how that sometimes translated into a breakdown of communication between lower management layers and therefore departments as a result. There's a strong push from the CEO for automation, software and developers, and that will likely continue as they improve their relationship with, and process of building software.

Pros

Nerf gun fights, Occasional free pizza lunch

Cons

Below average pay, tight budgets, poor internal communication

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4.0

Poor Management

Major Account Executive (Former Employee) – Latham, NY – July 27, 2018

Direction from senior management is lacking. CEO is excellent but his vision is being carried out loosely at best by his underlings. Sales operations needs to restructure.

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4.0

Pro Active Agent

Network Support Analyst (Current Employee) – Latham, NY – July 26, 2018

At this time I decline to submit a review about Deep Blue Communications. But the employees are fantastic but the management is very disorganized. A lot of favoritism and politic when it comes to promotion.

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5.0

Good place to begin a networking networking career

Network Engineer (Current Employee) – Latham, NY – April 12, 2018

Once you move up to a tier 2 or 3 in the helpdesk you begin to learn about networking. You can learn things like Vlans, Radius, subnetting, static routes, and NAT rules.

Pros

Holiday Party, Double Time on Holidays

Cons

Pay rate

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3.0

Good Culture, substandard pay

DIRECTOR OF MARKETING (Former Employee) – Myrtle Beach, SC – January 22, 2018

9-? job, learned a lot about social media, online marketing, web design. Culture was great. Management was spotty as they are experiencing major growing pains.

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2.0

Great people, poor company

Help Desk Technician (Former Employee) – Latham, NY – August 21, 2017

The people i worked with were great. Management and other staff were all over the place and not very helpful. Training was a joke and they set up to to fail right from the start. The pay way under the average pay rate and the vacation is a joke as well. Stay away if you want to move up or have a career job.

Pros

great people.

Cons

management, pay, structure of the company.

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4.0

Productive and highly competitve work environment

Senior Account Executive (Current Employee) – Latham, NY – April 25, 2017

Typical day is interfacing with customers via telephone and recording all activity in CRM. I learned a tremendous amount of cold calling and customer interfacing strategies. The work environment was acceptable. Hardest part of the job is interfacing with customer strictly over the phone. Most enjoyable part of the job is the people. The passion for what we do comes from the top down and helps drive everyone's success.

Pros

Home office

Cons

Lack of communications at times

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5.0

Dynamite place to work

Support Staff (Former Employee) – Latham, NY – October 7, 2016

Fast paced environment
Small/growing business - inc 500 4 straight years
Everyone is caring and helpful
Co-workers are great
Hardest part is leaving work at work
Most enjoyable part is the constant and changing challenges.

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5.0

Completely Unique

Tier 2 Network Technician (Current Employee) – Latham, NY – September 12, 2016

Deep Blue has been an amazing company to work for so far. The environment is really low pressure and relaxed. You aren't micromanaged, and you don't have to answer to some call metric that someone decided to make up. They review your calls, and let you handle how to improve yourself. Lots of room for growth too.

Pros

Awesome environment and team.

Cons

None.

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4.0

Deep Blue Communications

Network Associate Tier 2 Help Desk (Current Employee) – Latham, NY – June 17, 2014

Deep Blue is a fast Pace environment. The help desk is a fulfilling experience and there is always room to learn.
Management is very understanding, and co-workers are fun and friendly.
The hardest part of the job is finding a balance.
The most enjoyable is succeeding at a task.

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