okay first, the call center manager is amazing, he looks serious but he cares, hes respectful of you and so friendly.
now, when you first get this job you'll think it's easy going, like you're in heaven-- Only for the first training week. They act like it's an easy job and it's forsure sales when in fact, its not. you have to hassel the people calling in. they have second party calling- meaning they have other people patching the customer in to you and they don't tell them what they're doing so you look like the bad guy. people calling (or getting patched through) and cussing you out, as soon as the customer puts they're information in online, they get a call from someone in the company, then they're again patched through to us like we called when sometimes all they want is simple information, we try to sale them. they force you to get multiple nos before you can get off the phone, even before then they force you to send them to a "hero" to try the sale again. its insane lol. The only good thing about this job, other than the call center manager is the first 8 weeks they give you SOMETHING pay wise. the first 2 weeks are livable then after its 100-250$ and hope you start selling. its seriously a joke if you aren't prepared, so hope you are. Oh, if you don't sell enough, you're fired.