Cashier/Customer Service (Current Employee) – Reno, NV – March 22, 2019
The job itself is not overly difficult and the days are not overly stressful. Much of the experiences and requirements came more from the individuals who were working that day and the mood they were in. On days where everyone was getting along, the shift would go smoothly and there would be few issues worth mentioning. On the flip side, on days where tensions where high and it became more of a position war as opposed to collaborative effort, the days became very stressful and long. Much of the staff is friendly and many of the customers who come through are either regulars who we know on a first name basis or people passing through who have never had an experience with Del Taco. This goes to show that it is really the people that can make a job great, not simply the number of responsibilities you have and the hours you work.
Free Meal, negotiable hours
Poor management of staff and lack of employee qualifications
Cashier/Customer Service (Former Employee) – Oklahoma City, OK – January 18, 2019
At times I did like working here. Customers were nice and the employees were nice as well at times. Managers we're not as strict with all employees to make sure they got their job done properly. Stressful environment for myself as it was my first job and I did not really like social interaction. But being as it is a communication job, for me it helped me open up more with people and become more personable. There needs to be more people on cash registers. Better communication between the cooks and cashier's. Keeping up with cleaning duties while also having customers come in is a nightmare. Especially because most of the time the managers prioretized helping the drive thru rather than the one person on the front. Mostly managers working than actual employees. Many employees got little work the least being 2 hours and then being told to just go home. If your going to give someone only 2 hours and then tell them to go home when they're already there, just call them before they come in so they don't waste time getting there. Training of newly hired employees was basically being put on the front with no experience and not alot of help from another employee who's also running something else and can't help you out alot. Managers basically did not help until asked. Why would you put someone that has no experience on their first day in front of customers when they don't even know the menu or what is in the food. And so you basically feel like you are annoying the people around you and that you're an idiot constantly asking for help because they don't train you until the new store thatmore... you're going to be working at opens. One manager kept telling me within my first week of having no experience or sense of all the tasks that I need to have done by my clock out time, that I needed to manage my time better. Well if someone made sure that they put trained employees on the clock I would know what to do in a more efficient time so please don't hound.less
Discount on food. Good people.
Discount was only up to $6, Feet and back pain(expected though), Not alot of employees picking up the slack off work that needs to be done, Only one person at the front or at the drive, Which means you're in charge with the keepup and taking orders at the same time.
Cashier/Customer Service (Former Employee) – Indio, CA – January 7, 2019
Working at Del Taco was a great experience. I got to learn how a fast food restaurant functions and operates. In such a fast paced environment you must learn to adapt and know the customer is always right.
Cashier and Customer Service (Former Employee) – Calimesa, CA – November 5, 2018
Hours are cut without notice. You get blamed and let go for something you did not do. Friends and family of mangers get all the hours, even if someone else has been there longer. No room for growth unless your related to someone. No room to move up to team leaders unless your related to someone, or friends with someone
it was close to home
No hours no advancement, blamed for something that GM knows you didn't do
It was a great experience and easy to get along with the rest of the employees.
Cashier/Customer Service (Former Employee) – Porterville, CA – October 25, 2018
Learning how to manage the register and be a team leader. Keeping up with the flow of the service. Kept everything in it's order. Remembering the menu was a little different but other then that the ingredients in each item was easy to learn.
Cashier/Customer Service (Former Employee) – Milton, GA – June 6, 2018
So basically my typical day at work was me doing everything, the front cashier, drive thru, and sometimes even bar. The owner had a couple family members that would work there and they would always steal money from the safe. I was also attacked by one of the employees at one point and nothing was done. I reported it to the person that runs all the stores, and he took my statement but did not report it.