The office is understaffed, so everyone gets overworked, but we only saw raises of less than $5,000 in the past two years. Rating of staff is highly subjective. The rating system only asks, "If you were to use your own money, would you compensate this person for their work?" and "Would you want this person on your team?" Clearly, teams with easier jobs or more easy-going people will be more likely to get rated higher than teams who have high-strung seniors or more complicated work. Not everyone who works here is nice, patient, or willing to mentor you. In fact, most people are not. Most teams I have been on had border-line abusive seniors and managers who never bothered to teach me anything. Every time I made a mistake, it was noted by the senior and told to the managers so that I would get in trouble and to prove to them that I am incompetent, when I am not. I don't understand why they didn't bother teaching me what I need to know to perform better and become a better leader. I felt like I had no support system within the company. If someone higher up likes you, your future career is set. If not, people will consistently push you down. They say the job is flexible, but in reality, nobody ever gets to work from home unless you're a manager. Expectations are usually unrealistic.
No work/life balance, can't work remotely, abusive environment, lots of cliques, endless busy season hours, no mentor